Help in Grant County

A free directory of 1434 places to get help in and around Grant County, New Mexico: shelter, food, recovery, health care, benefits, legal help and more. Kept up to date by the Silver City Gospel Mission.

In danger right now: call 911. Crisis or thoughts of suicide: call or text 988 (24/7). NM Crisis Line: 1-855-662-7474. Domestic violence: 1-800-799-7233. Not an emergency (police, fire, sheriff): 575-388-8840 (Central Dispatch). Print our list of phone numbers →
♥ Help us help others →Give, volunteer, cook a Friday lunch with your group, host a resource table, or partner with the Silver City Gospel Mission. Step-by-step help for your situation →Nowhere to sleep tonight, no ID, just released, a shut-off notice, wanting to get sober, and more: what to do first, what to bring, who to call.
Show only: within 60 miles of Silver City free or sliding scalestart over

31 organizations, 31 services for ID and documents

Step-by-step help for your situation All situations →
★ Our servicesSilver City Gospel Mission
Vital documents helpconfirmed October 2026
Benefits · ID and documents
Our resource manager helps people get a driver's license or state ID, Social Security card and birth certificate.
575-388-5071
Hours: Monday-Friday, 8:30am-1:45pm; ask at the front desk
Where: 111 S. Texas St., Silver City, NM (map)
Who it's for: Anyone who needs ID or documents for work, housing or benefits. NO ID AT ALL - suggested order: 1) BIRTH CERTIFICATE (born in NM): Grant County Public Health Office, 2610 N. Silver St., Suite 7 (call 575-538-5318 first; vital records hours are limited). Form 607 plus the homeless Self-Attestation form = free (otherwise $10). With no photo ID, bring 2 or more backup papers (Social Security card, medical records, school records, tax form, baptismal certificate, voter card, tribal or school ID), or have a parent, sibling, grandparent, adult child or spouse with ID request it. Born in another state: use the CDC Where to Write listing. 2) STATE ID: MVD Silver City field office, 1876 Hwy 180 E (book an appointment, 888-683-4636). The Standard ID (not good for flights or federal buildings) is easiest: an identity paper from MVD List A (birth certificate, Social Security card, NM Corrections or federal prison photo ID, DD-214, Medicaid or Medicare card, SNAP/benefits printout from the HCA office, medical record under 1 year old (not ER/urgent care), Mexican consular ID, tribal ID, or an ID expired less than 1 year). If homeless, an affidavit or notarized letter from Mission staff stating where the person stays or receives services replaces the 2 proofs of NM address. The ID card is free if homeless (the person or the Mission signs an attestation; no notary needed) or 75+. A temporary paper ID is given the same day. A REAL ID also needs a birth certificate or passport plus SSN proof and 2 address proofs. 3) SOCIAL SECURITY CARD (free): with the new ID, order online at ssa.gov/myaccount (US citizens 18+, no changes), or start online and finish at the Las Cruces office (2141 Summit Ct.) within 45 days; questions 800-772-1213. 4) JUST RELEASED FROM NM PRISON: ask the probation/parole officer (Silver City 575-388-7312) to help with documents; keep the NMCD photo ID and release papers.
Walk in · Free · No ID needed
NM Corrections Department - Probation and Parole District 6A
Help getting birth certificate, Social Security card and ID while on supervisionconfirmed October 2026
ID and documents · Legal help, courts and re-entry
Probation and parole officers can help people under supervision get vital records (birth certificate, Social Security card) and connect them to housing, food, clothing, transportation and treatment help. Ask your officer.
575-388-7312
Where: 1622 E. Pine St., Silver City, NM (map)
Who it's for: Adults on state probation or parole supervised by the Silver City office.
Bring: Any ID or release papers you have (an NMCD photo ID or federal prison ID counts as a Standard ID document at MVD if expired less than 1 year).
Call first · Free
NM Corrections Department - Reentry Division
ID, Social Security card and birth certificate before release from prisonconfirmed October 2026
ID and documents · Legal help, courts and re-entry
Every NM state prison has an MVD kiosk that can issue a REAL ID or driver's license before release. Reentry coordinators and classification officers also help request a replacement Social Security card and birth certificate.
Hours: Through facility reentry staff
Who it's for: People held in NM Corrections Department prisons. Reentry planning starts about 210 days before release. Family or the Mission can encourage the person to ask their reentry coordinator or classification officer to start ID paperwork early.
Referral needed · Free
NM Secretary of State - Safe at Home
Safe at Home address confidentiality for survivorsconfirmed October 2026
Domestic and sexual violence · ID and documents · Phone, mail and internet
Gives survivors of domestic violence, sexual assault or stalking a free substitute address to use for school, work and agencies. The state forwards their mail so the abuser cannot find their new home.
800-477-3632
Who it's for: NM residents who are survivors of domestic violence, sexual assault, attempted sexual assault or stalking and who have moved (or will soon move) to a place unknown to the abuser. Parents/guardians can apply for a child.
Bring: Application packet completed with an application assistant at a DV or sexual assault program; must be notarized
Referral needed · Free
Sixth Judicial District Court - Grant County Clerk
District court clerk (felony, divorce, custody, protection orders, name changes)confirmed October 2026
Domestic and sexual violence · ID and documents · Legal help, courts and re-entry
District court clerk's office; self-help forms; orders of protection.
575-538-3250 ext. 2
Hours: Clerk Mon-Fri 8am-4pm (open over lunch); court 8am-5pm
Where: Silver City (address shared by phone)
Who it's for: Anyone
Call first · Free
Town of Silver City - Clerk's Office
Town Clerk (public records, elections, business registration)confirmed October 2026
ID and documents
Town Clerk for public records requests, municipal elections, cemetery board and council matters.
575-534-6346
Hours: Weekday business hours
Where: 101 W Broadway, Silver City, NM (map)
Who it's for: Anyone
Call first · Free
U.S. Department of Veterans Affairs
Veteran Health Identification Card (VHIC)confirmed October 2026
ID and documents · Veterans
Free photo ID card for veterans enrolled in VA health care. Request online (upload photo and ID) or ask the VA enrollment coordinator or at your next VA visit (Silver City VA clinic) to get the photo taken.
877-222-8387
Hours: Phone and online
Who it's for: Veterans enrolled in VA health care.
Bring: Unexpired government photo ID (plus a mailed document if the ID has no address).
Call first · Free · Photo ID needed
US Postal Service - Silver City Post Office
Post office (General Delivery mail)confirmed October 2026
ID and documents · Phone, mail and internet
General Delivery: "Name, General Delivery, Silver City NM 88061" (pick up with ID). PO Boxes are ZIP 88062.
575-538-2831
Hours: Retail Mon-Fri 8:30am-5pm; Sat 10am-12pm
Where: 500 N Hudson St, Silver City, NM (map)
Who it's for: Anyone
Bring: Photo ID to pick up mail
Call first · Free
U.S. Department of State - National Passport Information Center
Passport status and questions (phone and online)not yet confirmed: call first
ID and documents
U.S. State Department line for passport questions and to check the status of a passport application. Status can also be checked online at travel.state.gov.
877-487-2778
Hours: Call to check hours
Who it's for: Anyone applying for or holding a U.S. passport
Bring: Full name, date of birth, and application details
Call first · Free · No ID needed
Silver City Police Department
Police records (reports)confirmed October 2026
ID and documents · Legal help, courts and re-entry · 1 miles from Silver City
Records Secretary for copies of police reports and case numbers.
575-956-1245
Hours: Business hours, Mon-Fri (call)
Where: 1011 N Hudson St, Silver City, NM (map)
Who it's for: Anyone
Bring: Photo ID; case number or date/location of incident
Call first · Free
Silver City Public Library
Free library card (homeless residents welcome)confirmed October 2026
ID and documents · School, GED and reading · 1 miles from Silver City
Free library card for county residents. People living in shelters or homeless in the county can get one; general delivery address is accepted. First card free, replacement $5.
575-538-3672
Hours: Mon-Thu 9am-6pm; Fri 10am-5pm; Sat 10am-3pm
Where: 515 W. College Ave., Silver City, NM (map)
Who it's for: Residents of Grant, Catron or Hidalgo County (plus Hillsboro/Kingston and the Faywood area), including people in shelters or experiencing homelessness. Children 4 and up. Short-term visitors can ask about a visitor's card.
Bring: Current photo ID (adults) and local contact information
Walk in · Free · Photo ID needed
Gila Regional Medical Center
Medical records (HIM)confirmed October 2026
Medical care · ID and documents · 2 miles from Silver City
Copies of medical records.
575-538-4108
Hours: Mon-Fri 8:00am-4:30pm
Where: 1313 E 32nd St, Silver City, NM (map)
Who it's for: Anyone
Bring: Photo ID; signed release
Call first · Free
NM Department of Health - Grant County Public Health Office
Public health office (vaccines, family planning, harm reduction, birth certificaconfirmed October 2026
Medical care · ID and documents · Children, youth and families · 2 miles from Silver City
Vaccines, family planning, STD/HIV/hepatitis testing, harm reduction, Suboxone (MOUD), TB care, Children's Medical Services, WIC, and NM birth certificates (call ahead for vital records hours). Appointments preferred; walk-ins as staffing allows.
575-538-5318
Hours: Mon-Fri 8am-5pm (closed 12-1)
Where: 2610 N Silver St, Suite 7, Silver City, NM (map)
Who it's for: Anyone
Walk in · Free
NM Health Care Authority - Income Support Division (Grant County office)
Benefits printout or letter to use as ID and address proof at MVDconfirmed October 2026
Benefits · ID and documents · 2 miles from Silver City
People on SNAP, Medicaid or cash aid can ask for a benefits profile printout or award letter. MVD accepts these (dated within a year) as identity and NM residency proof, which helps people with no other papers get an ID.
800-283-4465
Where: 3088 32nd St Bypass, Suite A, Silver City, NM (map)
Who it's for: People currently getting SNAP, Medicaid (Turquoise Care), TANF or General Assistance.
Bring: Name, date of birth and case number if known.
Call first · Free
Lutheran Family Services Rocky Mountains - Las Cruces
Immigration legal servicesconfirmed October 2026
ID and documents · Legal help, courts and re-entry · 113 miles from Silver City
Low-cost immigration legal help from the Las Cruces office, such as green card, family petitions, work permits and other filings for refugees and immigrants.
575-265-0836
Where: 250 S. Main Street, Las Cruces, NM (map)
Who it's for: Immigrants, refugees and asylees
Bring: All immigration papers and notices, ID
Appointment · Free
Internal Revenue Service - Taxpayer Assistance Centers
In-person IRS appointment line (nearest TAC: Las Cruces)confirmed October 2026
ID and documents · Money and banking · 115 miles from Silver City
Call to schedule an in-person TAC appointment (ITIN document review offered at Las Cruces).
844-545-5640
Where: Las Cruces, NM
Who it's for: Anyone
Call first · Free
U.S. House of Representatives - New Mexico 2nd District Office
Casework help with stuck federal cases (Social Security, VA, IRS)confirmed October 2026
Benefits · ID and documents · Veterans · 115 miles from Silver City
The congressional office for Grant County helps constituents with problems at federal agencies such as Social Security, the VA and the IRS, for example a delayed Social Security card or benefits case. Needs a signed privacy release form.
575-323-6390
Where: 115 W. Griggs Ave., Las Cruces, NM (map)
Who it's for: Residents of New Mexico's 2nd Congressional District (includes Grant County) who already tried the agency and are stuck.
Bring: Signed privacy release form, agency letters or case numbers.
Call first · Free
Consulate General of Mexico in El Paso
Mexican passports, matrícula consular ID, birth records and protection helpconfirmed October 2026
ID and documents · Legal help, courts and re-entry · 155 miles from Silver City
Mexican consulate that covers Grant, Luna, Hidalgo, Sierra and Doña Ana counties. Issues passports and the matrícula consular photo ID, Mexican birth certificates, and helps Mexican nationals who are detained or in trouble.
915-533-3644
Hours: Mon-Fri, about 8am-5pm (call to confirm)
Where: 910 E San Antonio Ave, El Paso, TX (map)
Who it's for: Mexican nationals
Bring: Mexican birth certificate, photo ID, proof of address (ask for exact list)
Appointment · Free
Sister Jose Women's Center
Day center and overnight shelter for womenconfirmed October 2026
Emergency shelter · Food · Clothing, showers and laundry · ID and documents · Hygiene and personal care · 200 miles from Silver City
Day center for homeless women with breakfast, showers, laundry, clothing, hygiene items and ID help, plus a limited number of overnight beds.
(520) 909-3905
Hours: Day center Mon-Sat 9am-4pm
Where: 1050 S Park Ave, Tucson, AZ (map)
Who it's for: Adults 18+ who identify as female or non-binary and are homeless in Tucson; no children
Bring: Up to 3 bags if staying overnight
Walk in · Free
Transgender Resource Center of New Mexico (TGRCNM)
Drop-in center, case navigation and Casa Lola transitional housingconfirmed October 2026
Housing and rent help · Food · Clothing, showers and laundry · Mental health and crisis · ID and documents · 230 miles from Silver City
Drop-in center with showers, clothing closet, food pantry and lunch, computers, free counseling, help changing name/gender marker on ID, and transitional housing. Remote support available statewide.
505-200-9086
Hours: Drop-in Mon, Wed, Fri 1-6pm; remote support Mon-Fri
Where: 1515 4th St NW, Albuquerque, NM (map)
Who it's for: Transgender, nonbinary and gender-nonconforming youth and adults
Walk in · Free
Phoenix Rescue Mission
Transforming Lives Center for Men - short-term care and recoveryconfirmed October 2026
Emergency shelter · Food · Alcohol and drug recovery · Benefits · ID and documents · Faith and community · Hygiene and personal care · 300 miles from Silver City
Christian men's center offering 7-30 day short-term care (bed, meals, clothing, showers, case management) and a path into a year-long recovery program.
(602) 233-3000
Hours: Intake Mon-Fri 8am-4pm
Where: 1801 S 35th Ave, Phoenix, AZ (map)
Who it's for: Homeless men and men struggling with drugs or alcohol; voluntary
Bring: Photo ID if you have it
Walk in · Free
Carlsbad Community of Hope Center
Shelter and resource centerconfirmed October 2026
Emergency shelter · Food · Clothing, showers and laundry · ID and documents · Hygiene and personal care · 315 miles from Silver City
Faith-based shelter for men, women and children (up to 90 days) with showers, laundry, help getting ID and Social Security paperwork, counseling and hot meals; warming shelter below 32 degrees.
(575) 200-1377
Hours: Office Mon-Thu 8am-4pm, Fri 8am-noon (2022 listing)
Where: 1314 S Canal St, Carlsbad, NM (map)
Who it's for: Homeless adults and families
Bring: Photo ID if you have one
Call first · Free
The Salvation Army Midland/Odessa
Odessa shelterconfirmed October 2026
Emergency shelter · Food · ID and documents · 430 miles from Silver City
Shelter for men, women and families (about 40-54 beds, family rooms) with three hot meals a day and an ID-recovery program; reopened Dec 2023.
432-332-0738
Hours: Call to confirm
Where: 810 E 11th St, Odessa, TX (map)
Who it's for: Homeless men, women and families
Bring: Call to confirm
Call first · Free
CDC National Center for Health Statistics - Where to Write for Vital Records
How to order a birth certificate from another stateconfirmed October 2026
ID and documents
Official guide listing each state's vital records office, fees and how to order. Use it for clients born outside New Mexico; many states also have homeless fee waivers.
Hours: Statewide phone/online
Who it's for: Anyone born in another US state or territory
Free
National Archives - National Personnel Records Center
Request a DD-214 (military discharge papers)confirmed October 2026
ID and documents · Veterans
Veterans and next of kin can request a free copy of a DD-214 online through eVetRecs (needs ID.me) or by mailing/faxing an SF-180 form. A Veteran Service Officer can also help request it.
314-801-0800
Hours: Statewide phone/online; phone 8am-4pm Central
Who it's for: Veterans and next of kin
Bring: Full name used in service, SSN or service number, branch, dates of service, signature
Free
NM Department of Health - NMHealth Helpline
State health helpline (incl. vital records questions)confirmed October 2026
Medical care · ID and documents
NMDOH helpline (1-833-SWNURSE); also the listed contact for Vital Records questions.
833-796-8773
Hours: Weekdays 7am-8pm; weekends 10am-4pm
Who it's for: Anyone
Call first · Free
NM Department of Health - Vital Records
Free birth certificate for people experiencing homelessness (by mail or in persoconfirmed October 2026
ID and documents
Birth certificate fee is waived for homeless people born in NM. Send Form 607 (Birth Record Search Application) with the homeless Self-Attestation form to Vital Records, PO Box 26110, Santa Fe NM 87502, or apply at the Silver City public health office.
833-796-8773
Hours: Statewide phone/online; mail
Who it's for: People born in New Mexico who are homeless at the time of the request. This includes people with no fixed nighttime residence, staying with others because they lost housing, living in a motel, campground or car, or in a shelter. The attestation can be signed by the person or by a school homeless liaison, social worker, or agency serving homeless people.
Bring: Form 607 + homeless Self-Attestation form + copy of photo ID. No photo ID: 2 or more backup papers (SS card, medical or school records, tax form, baptismal or voter card). Mail takes 6-12 weeks; in person is faster.
Free · Photo ID needed
NM Motor Vehicle Division
Free state ID card for people experiencing homelessness or age 75+confirmed October 2026
ID and documents
State law (HB 389, 2023) says MVD may not charge for an ID card for a homeless person or anyone 75+. Get it at any MVD field office (Silver City: 1876 Hwy 180 E). Temporary paper ID same day. Driver's licenses are not free.
888-683-4636
Hours: MVD field offices: Mon-Fri 8am-12pm and 1pm-4pm
Who it's for: People 75 and older, and people experiencing homelessness: no fixed, regular and adequate nighttime place to stay, including staying with others after losing housing, living in a motel, campground or trailer park, a shelter or transitional housing, or a car, park, abandoned building or similar place. Homelessness is shown by an attestation (no notary needed) signed by a public or nonprofit agency serving homeless people (such as the Mission), a school homeless liaison/counselor/nurse, a licensed social worker, or the person themself. Ask MVD for its Attestation of Homelessness Status form.
Bring: Signed homelessness attestation; identity paper(s) from MVD List A; 2 NM address proofs OR an affidavit/notarized letter from a shelter or nonprofit certifying where you stay or get services (Standard ID).
Appointment · Free
Social Security Administration
National line (benefits, SSI, replacement card)confirmed October 2026
Benefits · ID and documents · Seniors and disability
SSA national line (TTY 800-325-0778): SSI/SSDI, retirement, Medicare help. Replacement SS card is free: adult US citizens with a NM license or ID can order online at ssa.gov/myaccount; others start online and finish at Las Cruces in 45 days.
800-772-1213
Hours: Mon-Fri 8am-7pm local time; online 24/7
Who it's for: Anyone
Bring: Social Security number; for online card: my Social Security account (Login.gov or ID.me) and NM driver's license or state ID; no name, birth date or other changes.
Call first · Free
Social Security Administration - Las Cruces office (serves Grant County)
SSI, disability, retirement and replacement Social Security cardsconfirmed October 2026
Benefits · ID and documents · Seniors and disability
Nearest Social Security office for Grant County (no SSA office in Silver City). SSI, disability, retirement, Medicare help and replacement SS cards (free). Card is mailed, not given same day. Call first; many things can be done by phone or online.
866-563-9294
Hours: Mon-Fri 9:00-4:00
Where: 2141 Summit Ct., Las Cruces, NM (map)
Who it's for: Anyone with a Social Security issue
Bring: Unexpired photo ID (NM ID, license or passport; if none, ask about Medicaid/insurance card, school, employee or military ID). Proof of citizenship if never shown before. For disability: doctors, medicines, work history.
Call first · Free
U.S. Citizenship and Immigration Services (USCIS) Contact Center
Immigration case questions, appointments and replacement documentsconfirmed October 2026
ID and documents · Legal help, courts and re-entry
Federal line for green card, work permit and citizenship case questions, rescheduling biometrics or interviews, and booking field-office appointments (e.g., proof of status, emergency travel). Automated help 24/7 in English and Spanish.
1-800-375-5283
Hours: Live agents Mon-Fri 8am-8pm Eastern; automated 24/7
Who it's for: Applicants, petitioners, or their attorney/authorized representative
Bring: Receipt notice(s) and A-number
Call first · Free
Is your organization listed? We email each organization a private link to check and update its own listing. Need a new link, or want to be added? Use this form, call 575-388-5071, or email randy@silvercitygospelmission.org.
Gaps in our services

Some help people need still isn't available in Grant County, like inpatient detox, a local public defender office, and help applying for disability. See the list, and tell us if your organization can help fill one, or if you know of help we've missed.

See where Grant County needs more help →
Work with us
📞 We need volunteers to keep this guide up to date

Phone numbers, hours and services change all the time. Volunteers call each place to make sure its listing is still right, so no one makes a trip for nothing. You can do it from home, on your own schedule. An hour a week makes a real difference.

Help from home →
For other organizations: this directory is free to use and share. Download the whole directory (spreadsheet, updated live). Please credit the Silver City Gospel Mission, and remember that hours and services change: call ahead before sending someone.
Kept by the Silver City Gospel Mission · 111 S. Texas St., Silver City, NM 88061 · 575-388-5071 · Updated October 28, 2026. Information comes from the providers themselves, public sources and our staff. It is offered as a help, not a guarantee; please call ahead.