These are the same steps our staff use when they help someone. "They" means the person who needs help: you, or someone you are helping. Go in order, and call ahead when you can.
1Apply with Social Security
Social Security Administration
National line (benefits, SSI, replacement card)
800-772-1213
· Mon-Fri 8am-7pm local time; online 24/7
Social Security Administration - Las Cruces office (serves Grant County)
SSI, disability, retirement and replacement Social Security cards
866-563-9294
2141 Summit Ct., Las Cruces · Mon-Fri 9:00-4:00
Bring
- Photo ID or birth certificate
- Social Security number
- names and addresses of doctors and clinics
- list of medicines
- work history for the last 15 years
- bank account for direct deposit if they have one
2While they wait
Use the guide "Wants to apply for SNAP, Medicaid or cash help".
NM Health Care Authority - Income Support Division (Grant County office)
Cash assistance (TANF, General Assistance)
1-800-283-4465
3088 32nd St Bypass, Suite A, Silver City · Lobby Mon-Fri 8:00 am-4:30 pm, closed 12:00-1:30 pm for lunch. Phone line (1-800-283-4465) Mon-Fri 7:00 am-6:30 pm.
At the Gospel MissionMission staff can help fill out forms and keep track of papers.
3Denied, or need help with the case
NM Aging & Long-Term Services - Aging and Disability Resource Center (ADRC)
Senior and disability help line (Medicare/SHIP counseling)
800-432-2080
· Mon-Fri 7:45am-5pm
U.S. House of Representatives - New Mexico 2nd District Office
Casework help with stuck federal cases (Social Security, VA, IRS)
575-323-6390
115 W. Griggs Ave., Las Cruces
4Already on SSI or SSDI and want to work
Social Security Administration - Ticket to Work Help Line
Free work help and benefits counseling (WIPA) for SSI/SSDI recipients
866-968-7842
· Mon-Fri 8am-8pm Eastern
This guide is general information only, not medical, legal or other professional advice. Places and rules change, so please call before you go. In an emergency, call 911; in a mental health crisis, call or text 988. Disclaimer
Know a better way? Is something out of date?
If a number or place here is wrong, you know a better resource, or you know a better way to help, tell us. We automatically check reliable sources and update supported routine details. Unclear changes and safety guidance go to our staff for review.
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Questions, or want someone to walk through this with you? The Silver City Gospel Mission, 111 S. Texas St., Silver City,
575-388-5071, weekdays 9:00am-1:45pm. Everyone is welcome.