Help for your situation

Step-by-step help for common situations: what to do first, what to bring, and who to call. These are the same steps our staff use when they help someone.

In danger right now: call 911. Crisis or thoughts of suicide: call or text 988 (24/7). Not sure where to start? Call or visit the Silver City Gospel Mission: 575-388-5071, 111 S. Texas St. Police, fire or sheriff, not an emergency: 575-388-8840 (Central Dispatch). Print our list of phone numbers →

Right now: safety

A woman (maybe with children) has no safe place or is leaving an abuserUse when a woman, with or without children, is afraid to go home, is being hurt by a partner or family member, or is trying to leave an abuser.Someone is in crisis or talking about suicideUse when someone talks about suicide or wanting to die, seems out of control, or is in a mental health crisis.A child is being hurt, abused or neglectedUse when you see or hear that a child is being hurt, abused, neglected, or left without care.A senior or disabled adult is being neglected, abused or taken advantage ofUse when an older or disabled adult is being hurt, neglected, left without care, or someone is taking their money or property.Was sexually assaulted or rapedUse when someone tells you they were sexually assaulted or raped, recently or long ago.Lost their home or belongings in a fire, flood or disasterUse after a house fire, flood, storm or evacuation when someone has lost their home, clothes or papers.Being stalked, harassed or threatenedUse when someone is being followed, watched, threatened, or harassed in person, by phone or online.Being forced to work or trade sex, or someone controls their papers or moneyUse when someone is forced or tricked into work or sex, can't leave, owes a debt they can't pay off, or someone keeps their ID or money.A loved one is missingUse when a family member or friend can't be found, including a child, a senior with memory loss, or someone in crisis.Was robbed, beaten or hurt by a crimeUse when someone was attacked, robbed, threatened or had things stolen, and needs safety, medical care, a police report, or help as a crime victim.Someone is threatening to hurt someone elseUse when someone or anyone says they want to hurt, kill or get back at another person, or makes a threat at the Mission or about someone else.A child or adult is left alone in a hot carUse when you see a child, a vulnerable adult or a pet alone in a parked car on a warm day and they may be in danger from heat.Afraid to go home because of a roommate or landlordUse when someone is scared to go home because a roommate or landlord has threatened, hurt or locked them out, took their things, or is harassing them.Someone took their car, ID or phone and won't give it backUse when a partner, family member, roommate or someone else is keeping someone's car, ID, papers, phone, benefits card or other things and won't give them back.Worried about a dangerous person living nearbyUse when someone is scared of a neighbor or a person living close by who has threatened them, acts dangerous, or may be a registered sex offender.

Tonight

A man alone has nowhere to sleep tonightUse when a single adult man (or any adult alone) has no safe place to sleep tonight.A family with children has nowhere to sleep tonightUse when a parent or grandparent with children has no safe place to sleep tonight.Living in a car or vehicleUse when someone is sleeping in their car, truck or RV and needs a safer place, food, or help finding housing.Leaving the hospital with nowhere to goUse when someone is being discharged from the hospital or a treatment program and has no home or no one to care for them.Coming to the Mission at night or on a weekend when we're closedUse when someone needs help after 1:45pm, at night, or on a Saturday or Sunday when the Mission is closed. Also good to hand out before the weekend.Has a pet and no shelter will take themUse when someone has nowhere to sleep and will not go to a shelter because they would have to give up their dog, cat or other pet.Just arrived in Silver City with nothingUse when someone is new to Silver City or Grant County and has no money, no place to stay, no ID or phone, and does not know where to start.Kicked out by family or a partner tonightUse when someone was just told to leave, or was thrown out, by a parent, relative, partner or spouse and has nowhere to sleep tonight.Sleeping outside and needs gear (tent, sleeping bag, blankets)Use when someone is sleeping outside or camping and needs a tent, sleeping bag, blankets, warm clothes or other gear to stay safe.

Food and basics

Hungry today and needs food for the monthUse when someone is hungry now and also needs enough food for the rest of the month.Needs a phone or a mailing addressUse when someone has no phone, no way to get mail, or needs internet to apply for jobs, benefits or ID.Needs a ride, a bus ticket, or to get to another townUse when someone needs a ride in town, a ride to a medical appointment, or a way to get to Deming, Las Cruces or another city.Has a pet and can't feed it or needs vet careUse when someone needs pet food, vet care, help keeping their pet while homeless or leaving abuse, or a safe place for the animal.Needs a shower, clean clothes or laundryUse when someone needs to get clean, wash clothes, or needs clothes, shoes or a coat.Needs copies, a fax, a notary, printing or a computerUse when someone needs to copy, print, scan or fax a paper, get a form notarized, or use a computer and the internet to apply for something.Car broke down, or can't pay for gasUse when someone's car broke down, needs a repair to keep working, or they can't pay for gas to get to work, a doctor, or another town.Needs hygiene items: soap, razors, pads or tampons, diapersUse when someone needs soap, toothpaste, deodorant, razors, pads or tampons, baby diapers or adult incontinence supplies, and can't afford them.Needs to charge a phone or find a place to plug inUse when someone's phone is dead or low and they need a safe place to charge it, or they need power for a medical device or laptop.Needs a safe place to store belongingsUse when someone has no safe place to keep their things, papers or medicine, or keeps losing belongings to theft, weather or camp cleanups.Has special diet needs (diabetes, allergies, no teeth)Use when someone needs food that fits a health need: diabetes, food allergies, kidney or heart problems, soft food for missing teeth, or special baby formula.Needs a haircutUse when someone needs a haircut or shave to feel better, for a job interview, a court date, school or a photo ID.

Papers and ID

Has no ID at allUse when someone has no photo ID and needs a New Mexico state ID card for benefits, work, housing or a shelter bed.Needs a birth certificateUse when someone needs a certified birth certificate for an ID, a job, benefits or housing. Covers people born in New Mexico and in other states.Lost their Social Security cardUse when someone lost their Social Security card or never had one and needs a replacement for work, housing or benefits.Lost their driver's license, has a DWI, or needs it reinstatedUse when someone lost their driver's license, had it suspended or revoked, has a DWI, or needs an ignition interlock license.Needs immigration help or speaks little EnglishUse when someone has immigration questions, a hearing, needs papers, or needs help in Spanish or another language.Can't read or understand a letter or formUse when someone got a letter, bill, notice or form they can't read or don't understand, because of reading, English, eyesight, or confusing words.Needs a passportUse when someone needs a U.S. passport book or passport card, for travel, for a job, or as a strong photo ID.Needs military discharge papers (DD-214)Use when a veteran (or the family of a veteran who died) needs a copy of the DD-214 discharge papers for VA benefits, housing, a job, an ID, or a burial.Needs school records or a copy of a diplomaUse when someone needs a high school transcript, a copy of a diploma or GED/HiSET, or college records, for a job, training, college, the military or an ID.Needs a marriage, divorce or death certificateUse when someone needs a certified copy of a marriage license, a divorce decree, or a death certificate, for a name change, ID, benefits, a pension, a bank or a funeral.Name doesn't match on their papers, or wants a name changeUse when the name is different on a birth certificate, Social Security card and ID (after marriage, divorce or a typo), or when someone wants a legal name change through the court.

Health and recovery

Someone is overdosing, or wants to stop using drugs todayUse when someone may be overdosing, or when someone says they want to stop using drugs (fentanyl, heroin, pills, meth or other drugs).Wants to stop drinkingUse when someone says they want to stop or cut back on drinking, or a family member asks for help with someone's drinking.Sick, out of medicine, or has no doctor or insuranceUse when someone is sick or hurt, has run out of medicine, or has no doctor or health insurance.Needs someone to talk to or mental health counselingUse when someone is sad, worried, stressed or grieving and wants counseling or someone to talk to, and it is not an emergency.Has tooth pain or needs a dentistUse when someone has a toothache, a broken tooth, needs dentures, or needs a low-cost dentist.Needs eyeglasses or an eye examUse when someone can't see well, broke or lost their glasses, or needs an eye exam.A family member is drinking or using drugsUse when someone is worried about a spouse, child, parent or friend who drinks too much or uses drugs.Has lice, bed bugs or scabiesUse when someone has itching, bites, a rash, or bugs in hair, clothes or bedding, and needs treatment and a way to clean their things without shame.Has a sore, wound or foot problem that won't healUse when someone living outside or walking a lot has blisters, sores, cuts or wounds that won't heal, swollen or painful feet, or signs of infection.Needs a wheelchair, walker or other medical equipmentUse when someone needs a wheelchair, walker, shower chair, hearing or communication device, or other equipment to live safely.Wants to quit smoking, chewing or vapingUse when someone wants to quit cigarettes, chewing tobacco or vaping.Gambling is causing problemsUse when someone can't stop gambling, has lost money they need, or their family is hurting because of gambling.Needs STD or HIV testing, birth control, or sexual health careUse when someone needs private testing or treatment for STDs, HIV or hepatitis C, birth control, or PrEP.Can't hear well, needs hearing aids, or is deafUse when someone has hearing loss, needs hearing aids or an amplified phone, or is deaf and needs an interpreter.Has a prescription but can't afford the medicineUse when someone has a prescription but can't pay for it, has a high copay, or needs costly medicine like insulin, and it is not an emergency.Has diabetes, high blood pressure or another long-term illnessUse when someone has diabetes, high blood pressure, heart, lung or kidney disease or another illness that lasts, and needs a doctor, medicine, supplies or help managing it.Has hepatitis C or wants to be testedUse when someone wants a hepatitis C test, was told they have hep C, or has shared needles or other drug gear, or had a tattoo with an unclean needle.Wants to stop using methUse when someone says they want to stop or cut down on methamphetamine (meth, ice, crystal) or other stimulants.Needs a flu, COVID or other vaccineUse when someone wants a flu, COVID, tetanus, hepatitis, pneumonia, shingles or other shot, or a child needs school shots.Pregnant and using drugs or alcoholUse when a pregnant guest is drinking or using drugs (fentanyl, heroin, pills, meth or others) and needs prenatal care, treatment or support.Feels depressed or hopeless, but isn't in danger right nowUse when someone feels sad, empty, hopeless or worn out most days, has lost interest in things, or can't sleep or eat, but says they are not thinking of hurting themselves.Ran out of or stopped their mental health medicineUse when someone has run out of, lost, or stopped taking medicine for depression, anxiety, bipolar, schizophrenia, sleep or other mental health problems.Hears voices or feels watched or followed, but is calmUse when a calm guest says they hear voices, feel watched, followed or targeted, or believe things others don't, and they are not a danger to themselves or others right now.Living with trauma or PTSD (nightmares, flashbacks, always on edge)Use when someone lives with past trauma (war, assault, abuse, violence, a bad accident) and has nightmares, flashbacks, jumpiness, anger or trouble sleeping, and it is not an emergency right now.An adult is cutting or hurting themselvesUse when an adult (18 or older) cuts, burns, hits or otherwise hurts themselves on purpose to cope, and you want to respond kindly, know when it is an emergency, and connect them to counseling.Anxiety or stress keeps them from working or going outUse when worry, fear or stress is so strong that someone can't work, leave home, ride the bus, go to appointments or be around people, and it is not an emergency right now.Just left a psychiatric hospital or crisis unitUse when someone was just discharged from a psychiatric hospital, behavioral health unit, crisis center or ER mental health stay and needs follow-up care, medicine and a safe place.

Money and benefits

Wants to apply for SNAP, Medicaid or cash helpUse when someone wants to apply for SNAP food benefits, Medicaid (Turquoise Care), or cash help (TANF or General Assistance), or needs to renew them.Has a disability and can't work (SSI or SSDI)Use when someone can't work because of a health problem or disability and wants to apply for SSI or Social Security disability (SSDI).Was scammed or had their identity stolenUse when someone lost money to a scam, someone used their name or card, or they are getting threatening calls about money.Needs help filing taxes or getting a tax refundUse when someone needs free help filing taxes, or may get money back from tax credits even with little or no income.Behind on debts, payday loans, or getting calls from debt collectorsUse when someone is overwhelmed by debt, has payday or title loans, or debt collectors are calling or suing.Needs a bank account or a safe way to cash checksUse when someone has no bank account, was turned down by a bank, or is paying high fees to cash checks.Has medical bills they can't pay, or lost their MedicaidUse when someone owes a hospital or doctor money, got a surprise bill, or their Medicaid was cut off.Lost their EBT card, or SNAP benefits stoppedUse when someone lost their EBT card, had it stolen, forgot the PIN, sees no money on the card, or got a letter that SNAP is ending or has stopped.Wants help making a budgetUse when someone wants to plan their money, keeps running out before the end of the month, or wants to save for rent, a deposit, a car or an emergency.Gets Social Security and needs a payee or representativeUse when someone on SSI or Social Security needs someone to manage their check (a payee), wants a different payee, has a payee problem, or wants someone to help with their claim.Needs help with a utility deposit or bad creditUse when someone is moving in and the power, gas or water company wants a deposit they can't pay, or they have an old utility balance or bad credit blocking new service.Owes child support and can't payUse when a parent owes child support, is behind, lost a job, was in jail, or had a driver's license suspended for child support and doesn't know what to do.

Housing and bills

Got an eviction notice, is behind on rent, or is looking for housingUse when someone got an eviction notice or court papers, is behind on rent, or needs to find low-cost housing or get on a waitlist.Got a utility shut-off noticeUse when someone got a past-due or shut-off notice for electric (PNM), gas (NM Gas Company), or town water, sewer or trash.No heat, or it's dangerously cold or hotUse when someone has no heat at home, is outside in freezing weather or extreme heat, or can't pay for heating.Just got housing and needs furniture and household itemsUse when someone just moved into a place and needs a bed, furniture, dishes, or other household items.Needs home repairs, a ramp, or a safer homeUse when a homeowner (often a senior or disabled person) needs repairs, a ramp, grab bars, or a warmer, safer home.Landlord won't fix things, or locked them outUse when a renter has no heat or water, unsafe conditions, a landlord who won't make repairs, a lockout, or a deposit that wasn't returned.Found a place but can't pay the deposit or first month's rentUse when someone found an apartment or room, or got a housing voucher, but can't pay the deposit, first month's rent, application fee or utility hookup.Wants to get on a housing waitlist (Section 8 or public housing)Use when someone wants low-rent housing and needs help applying for Section 8 vouchers, public housing or other income-based apartments in Grant County and nearby.Looking for a roommate or shared housingUse when someone wants to share a home or rent a room to cut costs, needs a roommate, or is thinking about moving in with someone they don't know well.Living in an RV or camper and needs a legal place to parkUse when someone lives in an RV, camper, trailer or van and needs a safe, legal place to park, dump waste, or stay for the long term in Grant County.Can't pay the water or propane billUse when someone is behind on a water, sewer or trash bill, or is out of propane (or about to be) and can't pay for a fill or delivery.Got a notice to fix up their home or leave (code enforcement)Use when someone got a code enforcement notice, citation, red tag or condemnation notice saying they must clean up, repair, or move out of a home, yard, trailer or lot.

School and learning

A child needs school meals, supplies, or help staying in schoolUse when a child is hungry at school or on weekends, needs supplies, or is having trouble staying in school.Wants a GED or to learn to read, write or speak EnglishUse when an adult wants to finish high school (GED/HiSET), read or write better, learn English, or learn to use a computer.A child has a disability and needs help at schoolUse when a parent thinks their child has a disability or learning problem, wants testing, an IEP or a 504 plan, or feels the school is not giving the help the child needs.A parent wants to talk with the school but doesn't know howUse when a parent is nervous, upset or unsure how to talk to their child's teacher or principal, needs an interpreter, or wants help getting ready for a school meeting.Wants to learn to use a computer or smartphoneUse when someone wants to learn basic computer or smartphone skills: turning it on, email, the internet, apps, online forms, video calls, or staying safe from scams.Wants to read better or get help with mathUse when an adult (or a parent for their child) wants to read better, spell, write, or do everyday math like money, measuring, or test prep for a GED or job.A student was suspended or expelledUse when a child or teen was suspended, expelled, or sent home from school and the family needs to understand their rights, prepare for a hearing, or keep the student learning.

Court, jail and re-entry

Just got out of jail or prisonUse when someone was released from jail or prison in the last few days and needs a place to sleep, food, ID, medicine and to check in with probation or parole.Has a court date, a warrant, or needs legal helpUse when someone has a court date, thinks they may have a warrant, owes court fines, or needs a lawyer for a criminal or civil problem.A loved one is in jail or prisonUse when a family member is in jail or prison and the family wants to visit, send money, or needs help while they're gone.Needs a lawyer for divorce, custody, child support or a protection orderUse when someone needs help with divorce, custody, visitation, child support, guardianship, or a protection order.Wants to clear (expunge) a criminal recordUse when an arrest or conviction record keeps someone from jobs or housing and they want to see if it can be cleared (expunged), or need a copy of their record.Has court fines or fees they can't payUse when someone owes court fines, fees or costs they can't pay, is behind on a payment plan, or is afraid of a warrant or jail for not paying.On probation or parole and needs help meeting the rulesUse when someone on probation or parole is struggling to report, pay fees, find housing or work, get to treatment or drug tests, or is afraid they will be violated.Has to take court-ordered classes (DWI, anger, parenting)Use when a judge, probation officer or CYFD told someone to finish a class (DWI school, victim impact panel, anger or domestic violence classes, parenting class) and they need to find one, pay for it, or get there.Got a ticket or a summons and doesn't know what to doUse when someone got a traffic ticket, a citation, a criminal summons, or a jury summons and doesn't know what it means, where to go, or what happens if they don't respond.Needs a character letter for courtUse when someone asks for a character (support) letter for a judge, for sentencing, bond, probation, custody or another court case, and needs to know who should write it and what goes in it.

Family, seniors and veterans

A senior (55+ or 60+) needs helpUse when an older guest (55 or older) needs food, help at home, Medicare help, or may not be safe.A veteran needs helpUse when someone served in the military, Guard or Reserve and needs housing, health care, benefits or their discharge papers.A young person under 18 is on their ownUse when a child or teen under 18 comes in without a parent or guardian, has run away, was kicked out, or has nowhere safe to stay.Pregnant or has a new baby and needs helpUse when someone is pregnant or has a baby and needs a doctor, food, baby supplies, or support.Needs child care or preschoolUse when a parent needs child care to work or go to school, or wants free preschool for a young child.Caring for an aging parent, or a senior who can't get outUse when an older person can't manage at home, can't get out, is alone, or their family caregiver needs help.Someone died and the family can't pay for a funeralUse when a loved one has died and the family needs help with burial or cremation costs, paperwork, or grief.A teenager is struggling: sad, bullied, hurting themselves, or in troubleUse when a young person seems very sad, is being bullied, is hurting themselves, is in an unsafe relationship, or has run away.A grandparent or relative is raising someone else's childrenUse when grandparents, aunts, uncles or friends are caring for children whose parents can't, and need legal help, money or support.Aging out of foster care (ages 18 to 26)Use when a young adult who was in foster care is turning 18 or is on their own and needs housing, money, school or support.Native American: tribal, health and legal helpUse when a Native American person needs help connected to their tribe, health care, legal issues, safety, or recovery.CYFD (child protective services) is involved with the familyUse when CYFD has contacted a parent or caregiver, is looking into a report, has a safety plan in place, or has taken the children, and the family needs to know what to do next.A parent wants help with parenting or a child's behaviorUse when a parent or caregiver feels stressed, struggles with a child's behavior, tantrums or defiance, or wants parenting classes or family counseling.A senior needs meals at home or a home helperUse when an older adult can't easily cook, shop, bathe or keep up the house, and needs meals delivered or a helper at home.A veteran's family member needs helpUse when a spouse, child, parent or caregiver of a veteran or service member needs benefits, health coverage, counseling, money help or burial help.A couple is fighting and wants help (no violence)Use when a couple argues a lot and wants help getting along, and no one is being hurt, threatened or controlled.A senior is being pushed out of their homeUse when an older adult is being forced or pressured to leave their home by a landlord, family member, roommate, buyer, or a nursing home.A new mom feels sad, anxious or not herself after having a babyUse when a mom who is pregnant or had a baby in the last year feels sad, worried, numb, angry or not like herself, or her family is worried about her.Caring for someone with dementia or memory lossUse when someone is caring for a family member with dementia, Alzheimer's or memory loss and needs a diagnosis, safety tips, breaks, legal planning or support.A family member has a mental illness and they want to helpUse when someone's family member has a mental illness (like depression, bipolar or schizophrenia) and they want to help, are worried, or the person refuses help.

Helping a neighbor

You see someone on a street corner with a signUse when you see someone asking for help on a street corner or at a parking lot, and you want to help in a way that is safe and kind.Someone is loitering or causing troubleUse when someone is hanging around a doorway or business, acting strangely, or causing trouble, and you want to keep everyone safe and get them help.Someone is sleeping in your doorway or behind your businessUse when you find someone sleeping or camping in your doorway, behind your business or on your property, and you want to handle it safely and kindly.An older person seems confused, lost or wanderingUse when an older adult seems lost or confused, can't say where they live, or is wandering outside alone, maybe because of dementia or a medical problem.Found a used needle or syringeUse when someone finds a used needle or syringe on the ground, in a park, restroom or yard, or gets stuck by one.Someone is very confused, seeing things, or out of control in publicUse when someone in public seems very confused, is talking to people who aren't there, yelling, scared, or acting in ways that worry people, and you aren't sure who to call.Someone is sleeping outside in dangerous cold or heatUse when you see someone sleeping or staying outside during freezing nights, snow, or extreme heat, and you are worried they may get sick or die.A neighbor is hoarding or living in unsafe conditionsUse when a neighbor's home is packed with clutter, trash or animals, has no heat or water, or looks unsafe, and you want to help without making things worse.A neighbor might be a victim of abuseUse when you think a neighbor, coworker or friend (adult, senior or child) is being hurt, threatened or controlled by someone at home, and you want to help safely.Someone is asking for money at your doorUse when a stranger knocks at your home or business asking for money, gas, food or a ride, and you want to stay safe, spot scams, and point them to real help.Want to help someone on the street: how to give wellUse when a community member, church or business wants to help people who are homeless or panhandling, and wants to give in a way that is safe, kind and really helps.

Faith and support

Wants prayer, a church, or spiritual supportUse when someone asks for prayer, a Bible study, a church, or spiritual support. Always their choice, never a condition for help.Needs help with Christmas gifts or a holiday mealUse when a family needs help with holiday meals, Christmas gifts for children, or company during the holidays.Lonely and wants people to be withUse when someone feels alone, has no one to talk to, or wants friends, a group, or a place to belong, and it is not an emergency.Grieving a death and needs supportUse when someone is grieving the death of a family member, friend, child or partner and wants comfort, a group, or counseling.Wants to volunteer, or needs community service hoursUse when someone wants to give back, feel useful, or meet people by volunteering, or must finish community service hours for a court or program.Wants to be baptized or join a churchUse when someone says they want to be baptized, join a church, or become a member of a faith community. Always their choice, never a condition for help.Feels far from God or is angry at GodUse when someone says they feel far from God, abandoned, or angry at God because of loss, hard times or something that happened to them.Wants a Bible or devotional in their languageUse when someone asks for a Bible or a daily devotional, in English, Spanish or another language, in print, large print, or audio.Wants to forgive someone or ask for forgivenessUse when someone wants to forgive someone who hurt them, or wants to make things right with someone they hurt. Includes safety checks.Looking for meaning or a reason to keep goingUse when someone says life has no point, asks why they should keep going, or feels hopeless. Always check for suicide risk first.

Getting and keeping a job

Needs a jobUse when someone wants to find work, get job training, make a resume, or get ready for a job interview.Wants to know who is hiring in Grant CountyUse when someone is ready to work and wants to know where to look for openings: local employers, government jobs, seasonal work and temp jobs.Needs help with a resume or job applicationsUse when someone needs a resume, help filling out applications (paper or online), an email address, or a list of their work history and references.Has a job interview coming upUse when someone has a job interview and needs to get ready: what to wear, how to get there, what to say, and how to talk about a gap or a record.Wants to learn a skill or get a certificate to get hiredUse when someone wants short training to get a better job: CDL truck driving, CNA, welding, electrical, food handler card, CPR, computers, or paid on-the-job training.Wants to go to college or trade schoolUse when an adult wants to start or go back to college, earn a certificate, learn a trade, or join an apprenticeship, and needs help applying or paying for it.Has a criminal record and wants a jobUse when someone with an arrest or conviction record (or on probation or parole) is looking for work and worried about background checks.A young person (14 to 24) wants a first job or job trainingUse when a teen or young adult wants a first job, a summer job, paid work experience, or free job training, including Job Corps.Has a disability and wants to workUse when someone with a physical or mental health disability, including addiction recovery, wants to get or keep a job, or is on SSI or SSDI and worried about losing benefits.Needs work clothes, boots or tools for a jobUse when someone got a job or interview but needs clothes, work boots, a uniform, or tools to start.Just got hired and needs help getting startedUse when someone got a job offer and needs help with the first weeks: papers for the first day, a ride, child care, a bank account, and what to report to benefits.Wants help keeping a jobUse when someone is working but struggling to keep the job: getting there on time, a hard boss or coworker, child care or rides falling through, or stress, drinking or drug use getting in the way.Not paid right, treated unfairly, or hurt at workUse when a worker wasn't paid, was paid less than minimum wage, was harassed or treated unfairly, was denied sick leave, or got hurt on the job.Just lost their jobUse when someone was laid off, fired, or lost hours and needs income, food, and a new job.Wants to start a small business or work for themselvesUse when someone wants to start a small business, sell what they make, do side jobs like yard work or cleaning, or needs a small business loan.Needs a food handler card to work in a restaurantUse when someone wants or got a job in a restaurant, cafe, school kitchen, food truck or grocery deli and needs a New Mexico food handler card.Wants seasonal or day labor workUse when someone wants short-term, seasonal or day-to-day paid work: temp labor, wildland fire crews, forest and conservation crews, or holiday store jobs.Needs a driver's license to get a jobUse when a job requires a driver's license, or someone needs to drive to get to work, and they have never had a license or need a first New Mexico license.Wants to work at the mine, hospital or another big local employerUse when someone wants a steady job with good pay at a big Grant County employer: the copper mines, the hospital and clinics, schools, the university or government.Out of work for years and starting overUse when someone has not worked in a long time (illness, jail, addiction, caregiving, homelessness or raising kids) and wants to go back to work but does not know where to start.

Emergency and first aid

Someone collapsed, isn't breathing, or won't wake upUse when someone falls down and won't respond, isn't breathing normally, is only gasping, or is found unconscious on the ground, in a doorway or in a car.Someone is bleeding badlyUse when someone has a deep cut, stab or gunshot wound, or blood is spurting, pooling or soaking through clothes or bandages.Someone is chokingUse when someone can't breathe, talk or cough because food or something is stuck in their throat, or is holding their throat. Includes babies and children.Someone may be having a stroke or heart attackUse when someone suddenly has a drooping face, a weak arm, trouble speaking, or chest pain or pressure, shortness of breath, or cold sweat.Someone is having a seizureUse when someone suddenly falls and shakes or jerks, goes stiff, or stares and doesn't respond, and people nearby need to keep them safe.Someone is having a bad allergic reaction (bee sting, food, medicine)Use when someone has swelling of the face, lips or throat, trouble breathing, hives all over, or feels faint after a sting, food or medicine.Someone is having an asthma attack or can't catch their breathUse when someone is wheezing, coughing, struggling to breathe, or can't speak in full sentences because of asthma, COPD, smoke, dust or another breathing problem.Someone with diabetes is shaky, confused or passing outUse when someone who has diabetes (or may) is shaky, sweaty, confused, acting drunk, or passing out. Low blood sugar can come on fast and needs sugar right away.Someone drank too much and can't stay awake (alcohol poisoning)Use when someone has been drinking heavily and is passed out, can't be woken, is throwing up while barely awake, or is breathing slowly or strangely.Someone is burnedUse when someone is burned by fire, a hot liquid or stove, a chemical, electricity or the sun, and needs first aid and to know when to get medical care.Someone fell, hit their head, or may have a broken boneUse when someone falls, is hit in the head, or hurts an arm, leg, neck or back, including an older person who fell and can't get up.Bitten by a snake, dog or other animal, or stung by a scorpion or spiderUse after a rattlesnake bite, a dog, cat or wild animal bite, a bat contact, or a scorpion, black widow or brown recluse bite or sting.Someone swallowed or breathed in something harmful (poison)Use when a child or adult swallowed medicine, a cleaner, a plant or something else that could hurt them, breathed fumes, or got a chemical on their skin or in their eyes.Someone is overheating: heat exhaustion or heat strokeUse on hot days when someone is dizzy, sweating heavily, cramping, throwing up, confused, or passed out, or has hot red skin. Heat stroke can kill.Stuck outside in freezing cold or snow (hypothermia or frostbite)Use when someone is outside or stranded in freezing weather or a snowstorm, is shivering hard, confused or very sleepy from cold, or has numb, white or gray skin.Someone is drowning or was pulled from the waterUse at a lake, pond, pool, tank, river or flooded arroyo when someone is struggling in the water, has gone under, or was just pulled out.A baby is coming and there's no time to get to the hospitalUse when someone is in strong labor, feels the urge to push, or the baby's head is showing, and there's no time to get to the hospital safely.Someone is having a panic attackUse when someone suddenly has a pounding heart, fast breathing, shaking, chest tightness, or feels like they are dying or losing control, and is very scared.You saw a car crash, or someone was hit by a carUse when you see or come upon a car, truck or motorcycle crash, or a person on foot or a bike is hit by a car.Someone is being attacked, or a fight breaks outUse when you see someone being beaten, attacked or threatened, or a fight starts on the street, at a business, at an event or at the Mission.Someone is shooting, or has a gun or weapon in a public placeUse when someone is shooting, waving a gun or knife, or threatening to hurt people in a store, school, church, office or other public place, or after a threat or suspicious package.Found someone who may have diedUse when someone finds a person who is not moving, not breathing and may have died, at home, outside, in a car, a camp or a public place.A child is lost, or you found a child aloneUse when a parent can't find their child in a store, park or event, or when someone finds a young child alone or a child says they are lost.A fire is burning in a home, building or camp right nowUse when a fire has started in a home, apartment, building, car, tent or camp and people need to get out and stay safe.
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