These are the same steps our staff use when they help someone. "They" means the person who needs help: you, or someone you are helping. Go in order, and call ahead when you can.
1Check for danger first
You can ask"Are you having thoughts of hurting yourself or someone else?"
If yes, stop and use the crisis guide. Call or text 988. Stay with them.
New Mexico Crisis and Access Line / 988
24/7 mental health and suicide crisis line
1-855-662-7474 · 24/7:
988
· 24/7
2Listen first
You can say"Thank you for telling me. What has been going on?"
Listen. You do not need to fix it right away.
You can ask"What would help most: someone to talk to tonight, a counselor, or a group?"
3Someone to talk to by phone
New Mexico Crisis and Access Line (NMCAL)
Peer-to-Peer Warmline (call or text)
855-466-7100 · 24/7:
855-662-7474
· Call daily 3:00-11:30pm MT; text daily 6:00-11:00pm MT
Agora Crisis Center (UNM)
Crisis and emotional support line and online chat
855-505-4505 · 24/7:
505-277-3013
Albuquerque · Varies with volunteers (sources say 24/7 or 6am-midnight)
4Set up counseling in town
Western New Mexico University - Family Counseling Center
Low-cost counseling
575-538-6343
Glaser Hall, 513 W. 12th St., Silver City · Mon-Fri 8:00-5:00
Hidalgo Medical Services
Tranquil Skies Community Health Center: Same-day medical appointments
575-388-4412
1318 E 32nd St, Silver City · Medical Tue-Fri 7am-5pm; BH Mon-Fri 8am-5pm (closed 12-1)
Hidalgo Medical Services
Silver City Community Health Center: Behavioral health counseling
575-800-1467
1007 N. Pope St., Silver City · Mon-Fri 7:00 am-6:00 pm (clinic hours)
Southwest Counseling Center (formerly Border Area Mental Health Services)
Outpatient mental health and psychiatry
575-388-4497
315 S. Hudson St., Ste. 12, Silver City · Call for hours
Silver Health CARE
Behavioral health counseling
575-538-2981
1600 E. 32nd St., Silver City · Weekdays 8:00-5:00
Gila Regional Medical Center
Integrated Behavioral Health Clinic (outpatient)
575-538-4090
1313 E. 32nd St., Silver City
Bring
- photo ID
- Medicaid or insurance card
- proof of income for a sliding fee
5Match special needs
You can ask"Has someone died that you are grieving?"
Harvest Church Silver City
GriefShare support group
575-538-3619
1500 N. Hudson St., Silver City · Thursdays 6-8pm; current session Sep 24 - Dec 17, 2026
You can ask"Has a partner or family member hurt you?"
El Refugio
Counseling for domestic violence survivors and children
575-538-2125
Silver City (address shared by phone) · Office weekdays; hotline 24/7
Silver Regional Sexual Assault Support Services (SRSASS)
Counseling for sexual assault survivors
575-313-6203
Silver City (address shared by phone) · Office Mon-Fri 9am-5pm
You can ask"Did you serve in the military?"
VA New Mexico Health Care System - Silver City VA Clinic
VA clinic (primary care, mental health, social work)
575-538-2921 · 24/7:
988 then press 1
2950 Leslie Rd., Silver City · Mon-Fri 8:00-4:30
SPIN (Supporting People In Need)
Day-Hab mental health intensive outpatient (IOP) and life skills
575-590-6197
1620 E. Pine St., Silver City
NAMI New Mexico
Family and peer support groups and classes
505-260-0154
Albuquerque · Varies
PFLAG Silver City
Support and listening line for LGBTQ people and their families
575-590-8797
PO Box 813, Silver City
This guide is general information only, not medical, legal or other professional advice. Places and rules change, so please call before you go. In an emergency, call 911; in a mental health crisis, call or text 988. Disclaimer
Know a better way? Is something out of date?
If a number or place here is wrong, you know a better resource, or you know a better way to help, tell us. We automatically check reliable sources and update supported routine details. Unclear changes and safety guidance go to our staff for review.
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Questions, or want someone to walk through this with you? The Silver City Gospel Mission, 111 S. Texas St., Silver City,
575-388-5071, weekdays 9:00am-1:45pm. Everyone is welcome.