These are the same steps our staff use when they help someone. "They" means the person who needs help: you, or someone you are helping. Go in order, and call ahead when you can.
1Medicaid stopped or denied
NM Health Care Authority - Income Support Division (Grant County office)
SNAP, Medicaid, TANF/GA, LIHEAP office
800-283-4465
3088 32nd St Bypass, Suite A, Silver City · Lobby Mon-Fri 8:00am-4:30pm (closed 12-1:30pm); phone center Mon-Fri 7am-6:30pm
NM Health Care Authority
Office of Fair Hearings: appeal a SNAP, Medicaid, cash aid or LIHEAP decision
505-476-6213
P.O. Box 2348, Santa Fe · Business hours
2Help signing up and with bills
Hidalgo Medical Services
HMS Family Support Services (benefits, SNAP, utility help, insurance sign-up)
575-534-0248
1007 N. Pope St., Silver City
NM Office of Superintendent of Insurance - Consumer Assistance Bureau
Help with insurance claim problems and surprise medical bills
855-427-5674
· Statewide phone/online; weekday business hours
3Debt collectors for medical bills
Use the guide "Behind on debts, payday loans, or getting calls from debt collectors".
This guide is general information only, not medical, legal or other professional advice. Places and rules change, so please call before you go. In an emergency, call 911; in a mental health crisis, call or text 988. Disclaimer
Know a better way? Is something out of date?
If a number or place here is wrong, you know a better resource, or you know a better way to help, tell us. We automatically check reliable sources and update supported routine details. Unclear changes and safety guidance go to our staff for review.
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Questions, or want someone to walk through this with you? The Silver City Gospel Mission, 111 S. Texas St., Silver City,
575-388-5071, weekdays 9:00am-1:45pm. Everyone is welcome.