A free directory of 1434 places to get help in and around Grant County, New Mexico: shelter, food, recovery, health care, benefits, legal help and more. Kept up to date by the Silver City Gospel Mission.
Wants to learn to use a computer or smartphoneUse when someone wants to learn basic computer or smartphone skills: turning it on, email, the internet, apps, online forms, video calls, or staying safe from scams.
★ Our servicesSilver City Gospel Mission2 services
Mail service: get your mail hereconfirmed October 2026
Phone, mail and internet
No address? Get your mail at the Mission for free. Use this address: Your Name, c/o Silver City Gospel Mission, 111 S. Texas St., Silver City, NM 88061. Pick it up at the front desk. Ask at the front desk to sign up.
NM Public Regulation Commission - Consumer Relations Division
Utility complaints and shutoff help (electric, gas, water, phone)confirmed October 2026
Phone, mail and internet · Utilities and bills
State office that investigates complaints against regulated utilities (PNM, NM Gas, electric co-ops, phone and some water companies), including shutoff notices, billing disputes and winter shutoff protection.
Who it's for: Any New Mexico customer of a utility regulated by the PRC. Helpful when a shutoff is coming and the utility will not agree to a payment plan, or a LIHEAP household is threatened with winter shutoff (Nov 15-Mar 15).
Bring: Account number, shutoff notice, bills and notes of calls with the utility
Safe at Home address confidentiality for survivorsconfirmed October 2026
Domestic and sexual violence · ID and documents · Phone, mail and internet
Gives survivors of domestic violence, sexual assault or stalking a free substitute address to use for school, work and agencies. The state forwards their mail so the abuser cannot find their new home.
Who it's for: NM residents who are survivors of domestic violence, sexual assault, attempted sexual assault or stalking and who have moved (or will soon move) to a place unknown to the abuser. Parents/guardians can apply for a child.
Bring: Application packet completed with an application assistant at a DV or sexual assault program; must be notarized
Open Tech Lab - free help with phones, tablets and computersconfirmed October 2026
School, GED and reading · Phone, mail and internet
Staff and volunteers answer any tech question and help you start using the library's free digital services (Libby, Hoopla, Kanopy and more). Bring your own device. Periodic free mini-workshops too.
Free computers, internet and Wi-Ficonfirmed October 2026
School, GED and reading · Phone, mail and internet · 1 miles from Silver City
Free public computers (1-hour limit), open Wi-Fi, free scanning, printing (25 cents b/w, $1 color) and copies (10 cents). Meeting-room computers for job interviews, online classes or telehealth. No fax or notary.
Copies, printing and free scanningconfirmed October 2026
ID and documents · Phone, mail and internet
Black-and-white copies 10 cents a page; printing 25 cents (color $1); scanning is free to a USB flash drive ($2.50 at the desk). Handy for copies of ID for mail-in birth certificate requests. No fax or notary.
US Postal Service - Silver City Post Office3 services
General Delivery mail for people without an addressconfirmed October 2026
Phone, mail and internet
People without a home address can receive mail at 'Your Name, General Delivery, Silver City, NM 88061' and pick it up at the counter with ID. Mail is usually held up to 30 days.
Phone, mail and internet · 1 miles from Silver City
People without a fixed address can receive mail addressed to: Your Name, General Delivery, Silver City NM 88061, and pick it up at the main post office with ID. Mail is typically held up to 30 days.
TimelyCare free 24/7 virtual counseling and medical visits for WNMU studentsconfirmed October 2026
Medical care · Mental health and crisis · Phone, mail and internet
Free 24/7 video/phone care for WNMU students: 'Talk Now' with a mental health professional any hour, scheduled counseling, and medical visits for common illnesses. Over 240 languages incl. Spanish. Sign in through Mustang Express.
Hours: 24/7
Who it's for: All WNMU undergraduate and graduate students, including online students in any state.
Free text-message emergency alerts for Grant Countyconfirmed October 2026
Phone, mail and internet · Weather and disaster · 1 miles from Silver City
Free county text alerts (emergencies, closures, events, county news), started Jan 12, 2026. To sign up, text Hi to 80946 and reply YES. Save 575-574-4607 to text the county questions or report issues. Text STOP to quit.
Lifeline discount on local home phone/internet serviceconfirmed October 2026
Phone, mail and internet · Utilities and bills · 1 miles from Silver City
WNM Communications (local phone/internet company) gives Lifeline customers up to $9.25 off per month on phone, internet or bundled service (up to $34.25 on Tribal lands), plus free toll limitation to avoid long-distance charges.
Who it's for: Households on SNAP, Medicaid, SSI, Federal Public Housing Assistance, or Veterans Pension and Survivors Benefit, or with income at or below 150% of federal poverty guidelines. One Lifeline discount per household. Must recertify every year.
Bring: Lifeline approval from National Verifier, ID.
Western New Mexico University - J. Cloyd Miller Library
Campus library open to the publicconfirmed October 2026
School, GED and reading · Phone, mail and internet · 1 miles from Silver City
University library on campus; the public may use it for reading and study, and its meeting rooms are available to Grant County community and nonprofit groups. Ask at desk about guest computer and borrowing access.
Notary public, copies, fax and shippingconfirmed October 2026
ID and documents · Phone, mail and internet · 3 miles from Silver City
Has a notary on staff for affidavits and other forms; also faxing, copying and shipping. New Mexico law caps most notary fees at about $5 per notarization.
Rural addressing - get or fix a 911 street address (Planning & GIS)confirmed October 2026
ID and documents · Phone, mail and internet · Weather and disaster · 4 miles from Silver City
Grant County Planning & Community Development assigns rural (911) street addresses in unincorporated areas and fixes addressing problems. A real physical address helps for ID, mail, utilities and ambulances finding you. Report issues online or call GIS.
Free 24/7 Wi-Fi, public computers and library (Gila)confirmed October 2026
School, GED and reading · Phone, mail and internet · 28 miles from Silver City
Community library in Gila with high-speed Wi-Fi that works 24/7 inside and from the parking lot, two public computers, books, DVDs, ebooks, streaming, interlibrary loan, children's activities and free garden seeds. Copies and scans 10 cents.
Library, Wi-Fi and copies (Gila/Cliff)confirmed October 2026
School, GED and reading · Phone, mail and internet · 28 miles from Silver City
Small community library for the Cliff-Gila area: books, children's programs, copies and scans (10 cents), and free Wi-Fi that reaches the parking lot 24/7.
Catron County Wellness Center (drop-in center)not yet confirmed: call first
Mental health and crisis · Benefits · Phone, mail and internet · 100 miles from Silver City
Drop-in center with computers, phones and an exercise room. Staff help people apply for SNAP, unemployment, Social Security and other benefits. Classes during the year. Started to support people with mental health and substance use problems.
Day center and housing programsconfirmed October 2026
Housing and rent help · Clothing, showers and laundry · Jobs and training · Phone, mail and internet · Hygiene and personal care · 110 miles from Silver City
Day center for homeless and near-homeless people with showers, laundry, mail, phone, lockers, clothing and case management; also runs rapid rehousing, permanent supportive housing, homeless prevention and Mano y Mano day labor.
Men's Resource Center (emergency shelter and day center)confirmed October 2026
Emergency shelter · Food · Clothing, showers and laundry · Medical care · Alcohol and drug recovery · Phone, mail and internet · Hygiene and personal care · 155 miles from Silver City
Barrier-free 24-hour shelter and day center for homeless men with three meals a day, showers, laundry, storage, clothes closet, free medical care, mail/phone service and substance-use counseling.
Quemado Health Hub (help connecting to telehealth doctors)confirmed October 2026
Medical care · Phone, mail and internet · 160 miles from Silver City
Volunteers help people get on a telehealth visit with a doctor or counselor: private rooms with computers, help signing up and logging in. No doctors or nurses on site. In the former Quemado PMS clinic.
Refurbished computers for people with disabilitiesconfirmed October 2026
Seniors and disability · Phone, mail and internet · 230 miles from Silver City
Provides used, refurbished computers to people with disabilities who do not own or have access to one. Also has a repair and training center in Albuquerque.
Day shelter, behavioral health and housingconfirmed October 2026
Housing and rent help · Food · Clothing, showers and laundry · Mental health and crisis · Phone, mail and internet · 235 miles from Silver City
Weekday day shelter with meals, clothing, mail, storage and phone, plus therapy, psychiatry and help getting into housing (coordinated assessment / VI-SPDAT done on site).
Brian Garcia Welcome Center (Key Campus)confirmed October 2026
Emergency shelter · Housing and rent help · Medical care · Phone, mail and internet · 300 miles from Silver City
Front door for homeless single adults in downtown Phoenix: housing assessments, mail service, shelter referrals (including 95-bed Respiro shelter), and access to medical and dental on campus.
Who it's for: Households on Medicaid, SNAP, SSI, federal public housing, veterans pension, or income at or below 135% of poverty; one Lifeline per household.
Bring: ID, proof of benefit program or income, address (a shelter or mailing address can be described).
Lifeline and NM Telephone Assistance Program discount on home phone or internetconfirmed October 2026
Phone, mail and internet · Utilities and bills
Lifeline discount (up to $9.25/month on internet or $5.25 on voice) on a CenturyLink bill, plus New Mexico's state Telephone Assistance Program adding up to $2.50/month off a landline for income-qualified customers.
Who it's for: Lifeline-eligible households; NM state discount only for those who qualified by income. One discount per household; phone or internet, not both.
Bring: Lifeline confirmation number from USAC; NM application form if qualifying by income.
Internet Essentials low-cost home internetconfirmed October 2026
Phone, mail and internet
Discounted home internet (about $14.95/month for basic speed per Xfinity's 2025 flyer) for households on assistance programs, where Xfinity cable reaches.
Who it's for: Households on SNAP, Medicaid, school lunch and similar programs; no Xfinity internet in the last 90 days; address must be in Xfinity's area (covers much of Silver City).
Find low-cost home internet and computersconfirmed October 2026
Phone, mail and internet
National nonprofit with a ZIP-code search for low-cost internet plans and discounted computers. Useful now that the federal Affordable Connectivity Program has ended.
Free online self-filing of federal and state taxesconfirmed October 2026
Phone, mail and internet · Money and banking
United Way's free web tool to file federal and state returns from a phone or computer, with chat and phone help. Useful for clients who only need to file to get a refund or rebate.
Who it's for: Household income about $89,000 or less (2026 season); not for self-employment, rental or capital gains.
Free amplified phones and tablets (TEDP)confirmed October 2026
Seniors and disability · Phone, mail and internet
Telecommunications Equipment Distribution Program gives free amplified phones, iPads, neck loops and other devices to New Mexicans with documented hearing or speech loss. Does not provide hearing aids.
Free loaned phones and tablets for people with hearing or speech lossconfirmed October 2026
Seniors and disability · Phone, mail and internet
Telecommunications Equipment Distribution Program lends amplified phones, iPads, speech devices and neck loops at no cost so people with hearing or speech loss can use the phone.
Free newspapers and magazines read by phone (NEWSLINE)confirmed October 2026
Seniors and disability · Phone, mail and internet
Free telephone service that reads newspapers and magazines aloud to blind and print-disabled people, available any time from any touch-tone phone. Includes New Mexico papers such as the Albuquerque Journal. Sponsored in NM by the Commission for the Blind.
NM Health Care Authority - Turquoise Care Value-Added Services chart
Compare the extra benefits each Medicaid plan gives (flex funds, free phones, prconfirmed October 2026
Housing and rent help · Benefits · Transportation · Phone, mail and internet
Each of the four NM Medicaid plans (BCBS, Molina, Presbyterian, UnitedHealthcare) offers extras on top of regular Medicaid. The 2026 chart shows rent and deposit help, pre-tenancy help with IDs, application fees and utilities, flex funds for non-medical n
Who it's for: People enrolled in NM Medicaid (Turquoise Care). Many extras need prior approval and have limits.
Who it's for: Income at or below 80% area median income or on SNAP, WIC, Medicaid, SSI, Section 8, LIHEAP, school lunch, etc.; no-income attestation accepted.
Bring: Photo ID and proof of benefit or income from the last 12 months.
Free phone relay for deaf, hard of hearing and speech-disabled callers (711)confirmed October 2026
Seniors and disability · Phone, mail and internet
Dial 711 to place calls by TTY, voice carry-over, speech-to-speech, captioned phone or Spanish relay. A relay operator connects the call between a deaf/hard of hearing person and a hearing person.
Some help people need still isn't available in Grant County, like inpatient detox, a local public defender office, and help applying for disability. See the list, and tell us if your organization can help fill one, or if you know of help we've missed.
📞 We need volunteers to keep this guide up to date
Phone numbers, hours and services change all the time. Volunteers call each place to make sure its listing is still right, so no one makes a trip for nothing. You can do it from home, on your own schedule. An hour a week makes a real difference.
For other organizations: this directory is free to use and share. Download the whole directory (spreadsheet, updated live).
Please credit the Silver City Gospel Mission, and remember that hours and services change: call ahead before sending someone.
Kept by the Silver City Gospel Mission · 111 S. Texas St., Silver City, NM 88061 · 575-388-5071 · Updated October 28, 2026.
Information comes from the providers themselves, public sources and our staff. It is offered as a help, not a guarantee; please call ahead.