These are the same steps our staff use when they help someone. "They" means the person who needs help: you, or someone you are helping. Go in order, and call ahead when you can.
1Run, hide, fight
RUN if you can safely get out. Leave your things. Help others come if you can, but don't wait for them.
HIDE if you can't get out. Lock or block the door, turn off lights, silence your phone, and stay out of sight and quiet.
FIGHT only as a last resort, if your life is in danger. Act together and use anything you can as a weapon.
Call 911 when it is safe. Tell them where you are, where the attacker is, how many, and what they look like.
911 (Grant County Regional Dispatch)
Emergency: police, fire, ambulance
911
Silver City · 24/7
2When police arrive
Keep your hands up and empty, with fingers spread. Put down anything in your hands.
Follow their orders. Don't run toward officers, grab them, or point.
The first officers will go to the attacker, not to the hurt. Help comes next.
3Help the hurt
Stop heavy bleeding by pressing hard on the wound. See the guide "Someone is bleeding badly".
If someone is not breathing, see the guide "Someone collapsed, isn't breathing, or won't wake up".
4A threat or suspicious package
Don't touch, move or open a suspicious bag or package. Move far away and call 911.
If someone makes a threat to hurt people, call 911 and write down exactly what was said.
Grant County Regional Dispatch Authority
Non-emergency dispatch (police, sheriff, fire)
575-388-8840
Silver City · 24/7
5Afterward
Fear, bad dreams and feeling numb are normal after something terrible. Talking helps.
SAMHSA Disaster Distress Helpline
24/7 crisis counseling after disasters
1-800-985-5990
· 24/7
988 Suicide & Crisis Lifeline
988 crisis call/text/chat
988
· 24/7
New Mexico Crime Victims Reparation Commission
Money to help crime victims with medical, counseling, funeral and lost wage cost
800-306-6262
Albuquerque (address shared by phone) · Statewide phone/online; weekday business hours
If they were hurt, use the guide "Was robbed, beaten or hurt by a crime".
Silver City Fire Department
Free Stop the Bleed class
575-538-2591
1011 N Hudson Street, Silver City
This guide is general information only, not medical, legal or other professional advice. Places and rules change, so please call before you go. In an emergency, call 911; in a mental health crisis, call or text 988. Disclaimer
Know a better way? Is something out of date?
If a number or place here is wrong, you know a better resource, or you know a better way to help, tell us. We automatically check reliable sources and update supported routine details. Unclear changes and safety guidance go to our staff for review.
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Questions, or want someone to walk through this with you? The Silver City Gospel Mission, 111 S. Texas St., Silver City,
575-388-5071, weekdays 9:00am-1:45pm. Everyone is welcome.