These are the same steps our staff use when they help someone. "They" means the person who needs help: you, or someone you are helping. Go in order, and call ahead when you can.
1Call 911 and keep yourself safe
Call 911. Say where, how many people, if anyone has a weapon, and if anyone is hurt.
911 (Grant County Regional Dispatch)
Emergency: police, fire, ambulance
911
Silver City · 24/7
Don't step between people who are fighting, especially if there's a weapon. Your safety comes first.
If someone has a gun or is shooting, use the guide "Someone is shooting, or has a gun or weapon in a public place".
2Ways to help without fighting
Make noise and get attention. Shout, "Stop! The police are coming!"
Get other people to help. Point at someone and say, "You, call 911."
If it's safe, help the person being attacked get away.
Distract: ask the person being harassed a simple question like, "Hey, is this the bus to Deming?" and walk them away.
3Afterward
Stay with the hurt person until help comes. For heavy bleeding, use the guide "Someone is bleeding badly".
Tell police what you saw.
If they were hurt by a crime, use the guide "Was robbed, beaten or hurt by a crime".
If it was a partner or family member, use the guide "A woman (maybe with children) has no safe place or is leaving an abuser".
El Refugio
El Refugio 24-hour crisis hotline (local DV shelter)
575-538-2125
Silver City (address shared by phone) · 24/7
This guide is general information only, not medical, legal or other professional advice. Places and rules change, so please call before you go. In an emergency, call 911; in a mental health crisis, call or text 988. Disclaimer
Know a better way? Is something out of date?
If a number or place here is wrong, you know a better resource, or you know a better way to help, tell us. We automatically check reliable sources and update supported routine details. Unclear changes and safety guidance go to our staff for review.
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Questions, or want someone to walk through this with you? The Silver City Gospel Mission, 111 S. Texas St., Silver City,
575-388-5071, weekdays 9:00am-1:45pm. Everyone is welcome.