These are the same steps our staff use when they help someone. "They" means the person who needs help: you, or someone you are helping. Go in order, and call ahead when you can.
1What is getting in the way?
You can ask"What's making work hard right now?"
You can ask"Have you missed work or been late? Has your boss said anything?"
Listen. Most problems have a fix if they are handled early.
2Habits that keep a job
Show up on time, every shift. Have a backup plan for rides and child care.
Running late or sick? Call the boss before the shift starts. Don't just not show up.
Follow the phone and break rules. Ask questions when unsure.
Keep pay stubs and the work schedule in one place.
3Problems with rides, child care or money
Corre Caminos Public Transit
Public bus
575-388-3180
3033 Highway 180 East, Silver City · Buses Mon-Fri about 7:35am-4:30pm; office Mon-Fri 8am-4:30pm. No weekend or holiday service.
NM Early Childhood Education and Care Department
Child care assistance
800-832-1321
3082 32nd St Bypass, Suite A, Silver City · Weekdays
Car broke down? Use the guide "Car broke down, or can't pay for gas".
Behind on rent or bills? Use the guide "Got an eviction notice, is behind on rent, or is looking for housing".
4Trouble with a boss or coworker
Stay calm. Talk to the boss privately, or to HR if there is one.
Write down what happened, when, and who saw it.
Being treated unfairly, harassed, or not paid right? Use the guide "Not paid right, treated unfairly, or hurt at work".
5Stress, mental health, drinking or drugs
These are common reasons people lose jobs, and help works.
At the Gospel MissionThe Mission's peer support counselors (Mon and Wed 8:30-1) will listen and help make a plan. 111 S. Texas St.
Silver City Gospel Mission
Peer support counselors
575-388-5071
111 S. Texas St., Silver City · Mondays and Wednesdays, 8:30am-1:00pm
Use the guide "Needs someone to talk to or mental health counseling".
Use the guide "Wants to stop drinking".
Has a disability or is in recovery? DVR can give a job coach:
NM Division of Vocational Rehabilitation (DVR) - Silver City office
Vocational rehabilitation (jobs for people with disabilities)
575-538-5351
3088 32nd St Bypass, Suite A, Silver City · Weekday business hours (call)
6Grow in the job
Ask the boss: "What would I need to do to get more hours or a raise?"
Use the guide "Wants to learn a skill or get a certificate to get hired".
This guide is general information only, not medical, legal or other professional advice. Places and rules change, so please call before you go. In an emergency, call 911; in a mental health crisis, call or text 988. Disclaimer
Know a better way? Is something out of date?
If a number or place here is wrong, you know a better resource, or you know a better way to help, tell us. We automatically check reliable sources and update supported routine details. Unclear changes and safety guidance go to our staff for review.
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Questions, or want someone to walk through this with you? The Silver City Gospel Mission, 111 S. Texas St., Silver City,
575-388-5071, weekdays 9:00am-1:45pm. Everyone is welcome.