These are the same steps our staff use when they help someone. "They" means the person who needs help: you, or someone you are helping. Go in order, and call ahead when you can.
1Check for danger right now
Fire, smoke, gas smell, someone fell or can't get up, or no answer and you fear the worst: call 911.
911 (Grant County Regional Dispatch)
Emergency: police, fire, ambulance
911
Silver City · 24/7
Grant County Regional Dispatch Authority
Non-emergency dispatch (police, sheriff, fire)
575-388-8840
Silver City · 24/7
2Talk with your neighbor kindly
You can say"I've been thinking about you. How are you doing? Is there anything you need help with?"
You can ask"Do you have heat, water and working smoke alarms? Can you get to the door easily?"
American Red Cross - Arizona and New Mexico Region
Disaster and home fire help; emergency shelter locations
1-800-733-2767
· 24/7
3If they are a senior or have a disability
NM Aging & Long-Term Services - Adult Protective Services
Report adult abuse, neglect or exploitation (statewide intake)
866-654-3219
NM Aging and Long-Term Services - Aging & Disability Resource Center
Aging & Disability Resource Center
1-800-432-2080
· Weekdays
4If children or animals live there
In New Mexico, anyone who thinks a child is being neglected must report it. Call #SAFE (#7233) from a cell phone.
NM CYFD - Statewide Central Intake
Report child abuse or neglect (#SAFE)
855-333-7233 · 24/7:
#SAFE
· 24/7
Town of Silver City - Code Enforcement / Animal Control
Code enforcement and animal control (report)
575-388-8840
Silver City · 24/7
High Desert Humane Society
Animal shelter (strays, impounds, adoptions)
575-538-9261
3050 S Cougar Way, Silver City · Lobby Tue-Sat 8:30 am-5:30 pm; animal viewing from 11 am; closed Sun-Mon
5Help with the home and the person
Hidalgo Medical Services
Silver City Community Health Center: Behavioral health counseling
575-800-1467
1007 N. Pope St., Silver City · Mon-Fri 7:00 am-6:00 pm (clinic hours)
Grant County Code Enforcement
County code enforcement (unincorporated areas)
575-519-9956
Silver City
This guide is general information only, not medical, legal or other professional advice. Places and rules change, so please call before you go. In an emergency, call 911; in a mental health crisis, call or text 988. Disclaimer
Know a better way? Is something out of date?
If a number or place here is wrong, you know a better resource, or you know a better way to help, tell us. We automatically check reliable sources and update supported routine details. Unclear changes and safety guidance go to our staff for review.
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Questions, or want someone to walk through this with you? The Silver City Gospel Mission, 111 S. Texas St., Silver City,
575-388-5071, weekdays 9:00am-1:45pm. Everyone is welcome.