Help in Grant County

A free directory of 1434 places to get help in and around Grant County, New Mexico: shelter, food, recovery, health care, benefits, legal help and more. Kept up to date by the Silver City Gospel Mission.

In danger right now: call 911. Crisis or thoughts of suicide: call or text 988 (24/7). NM Crisis Line: 1-855-662-7474. Domestic violence: 1-800-799-7233. Not an emergency (police, fire, sheriff): 575-388-8840 (Central Dispatch). Print our list of phone numbers →
♥ Help us help others →Give, volunteer, cook a Friday lunch with your group, host a resource table, or partner with the Silver City Gospel Mission. Step-by-step help for your situation →Nowhere to sleep tonight, no ID, just released, a shut-off notice, wanting to get sober, and more: what to do first, what to bring, who to call.
Show only: within 60 miles of Silver City free or sliding scalestart over

70 organizations, 106 services for Benefits

Step-by-step help for your situation All situations →
★ Our servicesSilver City Gospel Mission3 services
Case worker: housing and benefits helpconfirmed October 2026
Housing and rent help · Benefits
Our case worker helps connect guests with services like housing and SNAP food benefits.
575-388-5071
Hours: Tuesdays and Thursdays, 9:00am-1:00pm
Where: 111 S. Texas St., Silver City, NM (map)
Who it's for: Anyone who needs help with housing, benefits or other services.
Walk in · Free
Resource help and referralsconfirmed October 2026
Benefits · Faith and community
Staff help people find and get to other services, make local phone calls, print referral slips and make warm handoffs (with a signed release).
575-388-5071
Hours: Monday-Friday, 8:30am-1:45pm
Where: 111 S. Texas St., Silver City, NM (map)
Who it's for: Anyone.
Walk in · Free · No ID needed
Vital documents helpconfirmed October 2026
Benefits · ID and documents
Our resource manager helps people get a driver's license or state ID, Social Security card and birth certificate.
575-388-5071
Hours: Monday-Friday, 8:30am-1:45pm; ask at the front desk
Where: 111 S. Texas St., Silver City, NM (map)
Who it's for: Anyone who needs ID or documents for work, housing or benefits. NO ID AT ALL - suggested order: 1) BIRTH CERTIFICATE (born in NM): Grant County Public Health Office, 2610 N. Silver St., Suite 7 (call 575-538-5318 first; vital records hours are limited). Form 607 plus the homeless Self-Attestation form = free (otherwise $10). With no photo ID, bring 2 or more backup papers (Social Security card, medical records, school records, tax form, baptismal certificate, voter card, tribal or school ID), or have a parent, sibling, grandparent, adult child or spouse with ID request it. Born in another state: use the CDC Where to Write listing. 2) STATE ID: MVD Silver City field office, 1876 Hwy 180 E (book an appointment, 888-683-4636). The Standard ID (not good for flights or federal buildings) is easiest: an identity paper from MVD List A (birth certificate, Social Security card, NM Corrections or federal prison photo ID, DD-214, Medicaid or Medicare card, SNAP/benefits printout from the HCA office, medical record under 1 year old (not ER/urgent care), Mexican consular ID, tribal ID, or an ID expired less than 1 year). If homeless, an affidavit or notarized letter from Mission staff stating where the person stays or receives services replaces the 2 proofs of NM address. The ID card is free if homeless (the person or the Mission signs an attestation; no notary needed) or 75+. A temporary paper ID is given the same day. A REAL ID also needs a birth certificate or passport plus SSN proof and 2 address proofs. 3) SOCIAL SECURITY CARD (free): with the new ID, order online at ssa.gov/myaccount (US citizens 18+, no changes), or start online and finish at the Las Cruces office (2141 Summit Ct.) within 45 days; questions 800-772-1213. 4) JUST RELEASED FROM NM PRISON: ask the probation/parole officer (Silver City 575-388-7312) to help with documents; keep the NMCD photo ID and release papers.
Walk in · Free · No ID needed
NM Department of Veterans Services - Benefits Division
State veteran property tax exemptions and reduced vehicle feesconfirmed October 2026
Benefits · Veterans · Utilities and bills
Up to $10,000 off the taxable value of a veteran's property; full exemption for veterans with a 100% service-connected disability on their home; reduced car registration for veterans without enough property; free state park pass.
866-433-8387
Who it's for: NM-resident veterans (honorable discharge) and unmarried surviving spouses; disabled veteran exemption requires a VA service-connected disability rating.
Bring: DD-214, VA rating letter if disabled
Call first · Free · Photo ID needed
NM Department of Veterans Services - Silver City Veterans Service Officer
Veterans service officer (VA claims help)confirmed October 2026
Benefits · Veterans
Free help filing VA disability, pension and burial claims; office on WNMU campus, Juan Chacon Bldg Room 138-A.
575-313-5627
Hours: Weekdays (call)
Where: 1000 W College Ave (WNMU Juan Chacon Bldg, Rm 138-A), Silver City, NM (map)
Who it's for: Veterans and families
Bring: DD-214; VA letters
Call first · Free
NM Department of Workforce Solutions
New Mexico Works (job help for families on TANF cash aid)confirmed October 2026
Benefits · Jobs and training · Children, youth and families
Job program for people getting TANF cash aid. Career Link pays for part-time (20 hr/week) work with private employers; Wage Subsidy places people in full-time government jobs. Also helps with HSE (GED) and training.
800-283-4465
Who it's for: Adults receiving TANF (cash assistance) in New Mexico. Apply for TANF through the Income Support Division / YES New Mexico.
Call first · Free
NM Health Care Authority6 services
Constituent Services (complaints about benefits handling)confirmed October 2026
Benefits
HCA's constituent liaison handles complaints and stuck cases about HCA services (SNAP, Medicaid, cash aid) when the local office or call center has not solved the problem.
505-660-8915
Where: P.O. Box 2348, Santa Fe, NM (map)
Who it's for: New Mexicans with a problem getting an HCA program or service.
Call first · Free · No ID needed
Medicaid choice for Native Americans (IHS, tribal clinics, fee-for-service)confirmed October 2026
Medical care · Benefits · Native American services
Most Native Americans on NM Medicaid can choose to stay in regular fee-for-service Medicaid instead of a Turquoise Care plan, and can always use IHS or tribal clinics either way. Customer service helps enroll or switch.
800-283-4465
Who it's for: American Indian and Alaska Native people on NM Medicaid. Can opt out of a plan in the first 90 days of each 12-month lock-in period. An HCA Native American Liaison is reachable by an online contact form.
Call first · Free · Takes NM Medicaid
Office of Fair Hearings: appeal a SNAP, Medicaid, cash aid or LIHEAP decisionconfirmed October 2026
Benefits · Legal help, courts and re-entry
If benefits are denied, cut or closed, ask for a fair hearing by phone, mail, email or fax. A judge usually hears the case by phone. Medicaid health plan problems: finish the plan's own appeal first. SNAP: ask within 90 days of the notice.
505-476-6213
Hours: Business hours
Where: P.O. Box 2348, Santa Fe, NM (map)
Who it's for: Anyone who applied for or gets SNAP, Medicaid (Turquoise Care), TANF/General Assistance, LIHEAP or other HCA benefits, or child support enforcement, and disagrees with a decision. A helper can be named as authorized representative.
Bring: Name and case number, the notice you got, the reason you disagree and what benefit was affected, and a phone number to reach you.
Call first · Free · No ID needed
Turquoise Care Community Benefit (in-home care instead of a nursing home)confirmed October 2026
Benefits · Seniors and disability
Medicaid program for people who qualify for nursing-home care but want to stay home: personal care aides (a family member may be paid), respite, adult day, home-delivered meals, home changes, emergency alert buttons. Ask the plan care coordinator.
800-283-4465
Who it's for: Turquoise Care (Medicaid) members who meet nursing facility level of care, assessed at home by their plan's care coordinator. Not for 24-hour care. People not on Turquoise Care: call the Aging and Disability Resource Center 1-800-432-2080.
Call first · Free · Takes NM Medicaid
Text line for general infoconfirmed October 2026
Benefits
Text the Consolidated Customer Service Center for general information.
601-401-4995
Hours: 24/7 text info
Who it's for: Anyone
Free
Turquoise Care (Medicaid) customer service lineconfirmed October 2026
Medical care · Benefits
Statewide Medicaid help line when your health plan cannot answer a question, change plans, or fix coverage problems.
800-283-4465
Hours: Mon-Fri 7:00 am-6:30 pm
Who it's for: Medicaid members and applicants
Bring: Medicaid ID number
Call first · Free
NM Health Care Authority - Income Support Division (Grant County office)11 services
State burial assistance (up to $200) for people on assistanceconfirmed October 2026
Benefits · Death and burial
The state may pay up to $200 toward funeral costs for someone who was getting state financial or medical assistance, when the estate and legally responsible relatives cannot pay and no one else will. Family or the funeral home can request it.
800-283-4465
Where: 3088 32nd St Bypass, Suite A, Silver City, NM (map)
Who it's for: Person who died was receiving state financial/medical assistance; resources available for the funeral under $600 (counts cash, burial insurance, Social Security/VA death benefits); spouse or parents of minor unable to pay. Claims decided within 30 days.
Bring: Death certificate, funeral home bill, info on any insurance or death benefits
Call first · Free
Cash assistance (TANF, General Assistance)confirmed October 2026
Benefits · Children, youth and families · 1 miles from Silver City
Monthly cash help for very low-income families with children (TANF) or adults who cannot work (GA).
1-800-283-4465
Hours: Lobby Mon-Fri 8:00 am-4:30 pm, closed 12:00-1:30 pm for lunch. Phone line (1-800-283-4465) Mon-Fri 7:00 am-6:30 pm.
Where: 3088 32nd St Bypass, Suite A, Silver City, NM (map)
Who it's for: Very low-income families or disabled adults
Bring: Photo ID, proof of income, children's birth certificates
Call first · Free
LIHEAP energy assistanceconfirmed October 2026
Benefits · Utilities and bills · 1 miles from Silver City
Helps pay heating and cooling bills once a year.
1-800-283-4465
Hours: Lobby Mon-Fri 8:00 am-4:30 pm, closed 12:00-1:30 pm for lunch. Phone line (1-800-283-4465) Mon-Fri 7:00 am-6:30 pm.
Where: 3088 32nd St Bypass, Suite A, Silver City, NM (map)
Who it's for: Income-eligible households
Bring: Recent utility bill, photo ID, proof of income
Free
Medicaid (Turquoise Care)confirmed October 2026
Medical care · Benefits · 1 miles from Silver City
Apply for free or low-cost health insurance for adults and children.
1-800-283-4465
Hours: Lobby Mon-Fri 8:00 am-4:30 pm, closed 12:00-1:30 pm for lunch. Phone line (1-800-283-4465) Mon-Fri 7:00 am-6:30 pm.
Where: 3088 32nd St Bypass, Suite A, Silver City, NM (map)
Who it's for: Low-income adults, children, pregnant people, seniors and people with disabilities
Bring: Photo ID, proof of income, Social Security numbers
Call first · Free
SNAP food benefitsconfirmed October 2026
Food · Benefits · 1 miles from Silver City
Apply for SNAP (food stamps), a monthly card for buying groceries.
1-800-283-4465
Hours: Lobby Mon-Fri 8:00 am-4:30 pm, closed 12:00-1:30 pm for lunch. Phone line (1-800-283-4465) Mon-Fri 7:00 am-6:30 pm.
Where: 3088 32nd St Bypass, Suite A, Silver City, NM (map)
Who it's for: Low-income households
Bring: Photo ID, proof of income, rent/utility costs, Social Security numbers
Call first · Free
Benefits printout or letter to use as ID and address proof at MVDconfirmed October 2026
Benefits · ID and documents · 2 miles from Silver City
People on SNAP, Medicaid or cash aid can ask for a benefits profile printout or award letter. MVD accepts these (dated within a year) as identity and NM residency proof, which helps people with no other papers get an ID.
800-283-4465
Where: 3088 32nd St Bypass, Suite A, Silver City, NM (map)
Who it's for: People currently getting SNAP, Medicaid (Turquoise Care), TANF or General Assistance.
Bring: Name, date of birth and case number if known.
Call first · Free
SNAP, Medicaid, TANF/GA, LIHEAP officeconfirmed October 2026
Food · Medical care · Benefits · Utilities and bills · 2 miles from Silver City
Grant County ISD field office. Phones go to the statewide Consolidated Customer Service Center.
800-283-4465
Hours: Lobby Mon-Fri 8:00am-4:30pm (closed 12-1:30pm); phone center Mon-Fri 7am-6:30pm
Where: 3088 32nd St Bypass, Suite A, Silver City, NM (map)
Who it's for: Anyone
Bring: ID; proof of income; Social Security numbers
Call first · Free
Medicaid for Working Disabled Individuals (WDI)confirmed October 2026
Medical care · Benefits · Seniors and disability · 3 miles from Silver City
Medicaid category that lets people with disabilities keep full Medicaid while working, with no premiums or copays, at income levels well above regular Medicaid. If you also have Medicare, it pays Medicare premiums and deductibles. Also covers some people
1-800-283-4465
Hours: Lobby Mon-Fri 8:00 am-4:30 pm, closed 12:00-1:30 pm for lunch. Phone line (1-800-283-4465) Mon-Fri 7:00 am-6:30 pm.
Where: 3088 32nd St Bypass, Suite A, Silver City, NM (map)
Who it's for: Adults 18+ with SSDI or a documented severe medical/psychological condition who are working (2023 flyer: at least $1,640 per quarter) and meet income/resource limits
Bring: SSDI award letter or medical records, pay stubs, proof of address, bank statements and other asset records, signed medical releases
Free
SNAP, Medicaid, cash aid and LIHEAP (Lordsburg)confirmed October 2026
Food · Benefits · Utilities and bills · 45 miles from Silver City
Hidalgo County office for applying for SNAP, Medicaid, TANF/General Assistance and LIHEAP energy help.
1-800-283-4465
Hours: State website lists the Lordsburg office open Tuesdays only, 9:00 am-4:00 pm. Other days call 1-800-283-4465 (Mon-Fri 7:00 am-6:30 pm) or use the Silver City office.
Where: 109 Poplar St, Lordsburg, NM (map)
Who it's for: Low-income Hidalgo County residents
Bring: ID, proof of income, address and household members
Walk in · Free
SNAP, Medicaid, cash aid and LIHEAPconfirmed October 2026
Food · Benefits · Utilities and bills · 53 miles from Silver City
State office in Deming to apply for SNAP, Medicaid, TANF/GA and LIHEAP heating help.
1-800-283-4465
Hours: Lobby Mon-Fri 8:00 am-4:30 pm
Where: 910 E. Pear St, Deming, NM (map)
Who it's for: Low-income residents
Bring: ID, proof of income, address and household
Walk in · Free
SNAP, Medicaid, cash help and LIHEAP (T or C office)confirmed October 2026
Food · Benefits · Utilities and bills · 92 miles from Silver City
State office in T or C taking applications for SNAP, Medicaid, TANF, General Assistance and LIHEAP energy help; useful for clients moving to Sierra County.
(800) 283-4465
Hours: Lobby Mon-Fri 8:00 am-4:30 pm
Where: 102 Barton St, Truth or Consequences, NM (map)
Who it's for: Income-eligible NM residents
Bring: ID, proof of income and address
Walk in · Free
NM Workforce Connection - Silver City (America's Job Center)2 services
Job center (job search, training, unemployment help)confirmed October 2026
Benefits · Jobs and training
Job search, training funds, computers, help with unemployment claims; Federal Bonding.
575-538-3737
Hours: Mon-Fri (call)
Where: 420 W Broadway St, Silver City, NM (map)
Who it's for: Anyone
Call first · Free
Job search, training and unemployment helpconfirmed October 2026
Benefits · Jobs and training · 1 miles from Silver City
Free help finding a job, job training funds, resume help, computers, and help filing unemployment claims.
575-538-3737
Hours: Mon-Fri 8:00am-5:00pm (may close 12-1 for lunch)
Where: 420 W. Broadway St., Silver City, NM (map)
Who it's for: Job seekers 16+
Bring: Photo ID, Social Security number
Walk in · Free
Roadrunner Food Bank2 services
SNAP application help lineconfirmed October 2026
Food · Benefits
Trained Roadrunner staff help people apply for SNAP (food stamps), answer questions and help with keeping benefits under new work rules. Call, email snap@rrfb.org or fill out the web form; they call back within about 2 business days.
844-684-6268
Who it's for: Anyone in New Mexico who may qualify for SNAP, including single adults, seniors, people with disabilities and people experiencing homelessness.
Call first · Free · No ID needed
SNAP Outreach Hotline (help applying or recertifying by phone)confirmed October 2026
Food · Benefits
Trained staff pre-screen for SNAP and help people complete or renew a SNAP application by phone, statewide. They also train partner agencies and volunteers to help clients apply.
844-684-6268
Hours: Mon-Fri 8am-4pm
Who it's for: Anyone in New Mexico who wants help applying for or renewing SNAP, including people experiencing homelessness, seniors, people with disabilities and working families.
Bring: ID, income information and household details if available; staff can explain what documents are needed.
Call first · Free · No ID needed
USDA National Hunger Hotline (Hunger Free America)
National Hunger Hotline - find food near you (English and Spanish)confirmed October 2026
Food · Benefits
Call 1-866-3-HUNGRY (Spanish 1-877-8-HAMBRE) to find nearby food pantries, meal sites, SNAP, WIC and summer meals for kids. Also by text and online. Good backup when a client is traveling or moving.
866-348-6479
Hours: Mon-Fri, 8 am-8 pm Eastern (6 am-6 pm Mountain)
Who it's for: Anyone in the U.S.
Walk in · Free · No ID needed
Western New Mexico University - One Stop2 services
Student One Stop (basic needs center)confirmed October 2026
Benefits · School, GED and reading
WNMU basic-needs center for students: the student food pantry, SNAP help and referrals to housing, health and other services. 3rd floor of the Student Memorial Building; weekdays 8am-4pm; bring your Mustang Card.
575-538-6905
Hours: Mon-Fri 8:00am-4:00pm
Where: Student Life Office, 3rd Floor, Student Memorial Building, 1000 W College Ave, Silver City, NM (map)
Who it's for: WNMU students (on-campus and online); show Mustang Card. The monthly mobile food pantry (1st Wednesday) is open to students, staff, faculty and the community.
Call first · Free
SNAP application help and resource referrals for WNMU studentsconfirmed October 2026
Food · Benefits · School, GED and reading · 1 miles from Silver City
One Stop staff help WNMU students with SNAP eligibility questions, applications and enrollment, and connect them to local food, housing, health care, transportation and money help. For on-campus and online students.
575-538-6905
Hours: Mon-Fri 8:00 am-4:00 pm
Where: Student Life Offices, 3rd floor, Student Memorial Building, WNMU, Silver City, NM (map)
Who it's for: WNMU students
Bring: Mustang Card
Walk in · Free · Photo ID needed
Hidalgo Medical Services3 services
HMS Family Support Services (benefits, SNAP, utility help, insurance sign-up)confirmed October 2026
Housing and rent help · Food · Medical care · Benefits · Utilities and bills · 1 miles from Silver City
Community health workers help with SSI/disability applications (HMS is a state SOAR provider), SNAP, utility help, Medicaid/Medicare/exchange enrollment, sliding-fee sign-up, and housing and transportation referrals.
575-534-0248
Where: 1007 N. Pope St., Silver City, NM (map)
Who it's for: HMS patients and families in Grant and Hidalgo counties. Sliding fee discount for incomes at or below 200% of the federal poverty level.
Bring: Photo ID, proof of income (for sliding fee or benefit applications), insurance card
Call first · Free
Family Support Services (benefits help, parenting classes, car seats)confirmed October 2026
Benefits · Seniors and disability · Children, youth and families · 45 miles from Silver City
Staff help people apply for SNAP, utility help and Medicaid/Medicare/beWellnm; housing and ride referrals; New Eyes glasses vouchers; child car seats; parenting classes; help for pregnant/parenting teens and seniors.
575-800-1467
Where: 530 E. DeMoss Street, Lordsburg, NM (map)
Who it's for: Community members in HMS service area (Hidalgo and Grant counties).
Call first · Free · Takes NM Medicaid
Lordsburg food pantryconfirmed October 2026
Food · Benefits · 45 miles from Silver City
HMS Blessing Box / community food pantry box outside the Lordsburg clinic. Take what you need, leave what you can. No forms.
575-800-1467
Hours: 24/7 self-serve Blessing Box outside the clinic
Where: 530 DeMoss St, Lordsburg, NM (map)
Who it's for: Anyone; no eligibility requirements listed
Bring: ID helpful
Walk in · Free
NM Department of Veterans Services - Veteran Service Officer
Veterans benefits helpconfirmed October 2026
Benefits · Veterans · 1 miles from Silver City
State veteran service officer helps veterans and families apply for VA disability, pension, health care, education and New Mexico state veteran benefits.
575-313-5627
Hours: Weekdays
Where: WNMU campus, Juan Chacon Bldg., Room 138-A, 1000 W. College Ave., Silver City, NM (map)
Who it's for: Veterans and families
Bring: DD-214 (or NA 13038), VA award letter and VA letters, NM driver's license/ID or other NM residency proof; widows bring marriage and death certificates.
Appointment · Free
Silver City Farmers Market
SNAP Double Up Food Bucksconfirmed October 2026
Food · Benefits · 1 miles from Silver City
Saturday farmers market. SNAP users get double the value in tokens for fresh produce through Double Up Food Bucks.
Hours: Every Saturday 9 am-noon (2026 schedule)
Where: 1120 N Main St (between 11th and 12th, next to Gough Park), Silver City, NM (map)
Who it's for: SNAP/EBT card holders
Bring: SNAP EBT card
Walk in · Free
Tax Help New Mexico - WNMU VITA site2 services
Free tax preparation (claim Earned Income and Working Families credits)confirmed October 2026
Benefits · Money and banking · 1 miles from Silver City
IRS-certified volunteers and WNMU business students prepare and e-file tax returns for free during tax season, helping people claim refunds and credits such as the EITC and NM Working Families Tax Credit, even with low income.
575-538-6329
Hours: Feb-early April only (2026: Mon/Wed 10am-5pm, Tue/Thu 8am-noon)
Where: Watts Hall, 501 E. 18th St., Silver City, NM (map)
Who it's for: Households with income of $69,000 or less (2026 season).
Bring: Photo ID, Social Security cards or ITINs for everyone, W-2s/1099s, 1095 health forms, bank info for direct deposit, last year's return
Walk in · Free
Free tax preparation (VITA)confirmed October 2026
Benefits · Money and banking · 1 miles from Silver City
WNMU business students, IRS-certified through Tax Help New Mexico, prepare and e-file federal and NM returns for free, including credits like EITC and NM rebates that can bring cash to people with little income.
575-538-6329
Hours: Seasonal. 2026: Feb 2-Apr 2, Mon/Wed 10am-5pm, Tue/Thu 8am-noon; closed spring break
Where: 501 E 18th St (Watts Hall), Silver City, NM (map)
Who it's for: Household income about $69,000 or less (2026 season)
Bring: Photo ID; Social Security cards/ITINs for everyone on return; W-2s, 1099s; 1095 forms; bank info for direct deposit; last year's return
Walk in · Free · Photo ID needed
Gila Regional Medical Center2 services
Financial Assistance Program (charity care)confirmed October 2026
Medical care · Benefits · 2 miles from Silver City
Hospital bill help for uninsured or underinsured patients: free care under 200% of poverty, big discounts at 200-400%, hardship review, self-pay discounts and interest-free payment plans up to 1 year. Toll-free 866-574-4989.
575-574-4989
Hours: Patient Financial Services Mon-Fri 8:00am-4:30pm
Where: 1313 E 32nd St, Silver City, NM (map)
Who it's for: Uninsured/underinsured; residency and income rules apply
Bring: Application plus proof of income, residency and household size
Call first · Free · Takes NM Medicaid
Patient Financial Services (financial counseling, charity care)confirmed October 2026
Medical care · Benefits · Money and banking · 2 miles from Silver City
Financial assistance program and payment plans for hospital bills. Toll-free 866-574-4989.
575-574-4989
Hours: Mon-Fri 8:00am-4:30pm
Where: 1313 E 32nd St, Silver City, NM (map)
Who it's for: Anyone
Bring: Proof of income; ID; bill
Call first · Free
Grant County Government
Indigent burial or cremation assistanceconfirmed October 2026
Benefits · Death and burial · 2 miles from Silver City
Under NM law the county of residence pays for burial or cremation of an indigent person when no family or estate can pay (statute allows up to about $600). Does not cover viewing or funeral services. Families, funeral homes or the Office of the Medical In
575-574-0000
Hours: Mon-Fri 8am-5pm
Where: 1400 Highway 180 E, Silver City, NM (map)
Who it's for: Deceased Grant County residents with no estate or family able to pay
Bring: Death certificate; proof of residency; proof that family/estate cannot pay
Call first · Free
Grant County Indigent Hospital and County Health Care Fund
Indigent hospital/ambulance claimsconfirmed October 2026
Medical care · Benefits · 2 miles from Silver City
County indigent fund helps pay hospital and ambulance bills for low-income county residents. No dedicated phone is published; call the county main line and ask for the indigent claims administrator, or ask Gila Regional Patient Financial Services.
575-574-0000
Where: 1400 Highway 180 East, Silver City, NM (map)
Who it's for: Low-income Grant County residents
Bring: Tax return or proof of income; ID; bills
Call first · Free
NM Health Care Authority - Child Support Services Division
Child support (in-state line)confirmed October 2026
Benefits · Legal help, courts and re-entry · Children, youth and families · 2 miles from Silver City
Establish/enforce/modify child support; Silver City office at 3088 32nd St Bypass Suite B. HCA now routes child support calls through 1-800-283-4465 (ask for child support).
800-283-4465
Hours: Silver City office Mon-Fri 8:00am-4:30pm (closed state holidays); phone payment answers 24/7
Where: 3088 32nd St Bypass, Suite B, Silver City, NM (map)
Who it's for: Anyone
Call first · Free
NM Health Care Authority - Refugee Resettlement Program
Refugee Cash Assistance and Refugee Medical Assistanceconfirmed October 2026
Medical care · Benefits · 3 miles from Silver City
Short-term state-run cash aid and medical coverage for newly arrived refugees and others with ORR-eligible status who do not qualify for regular TANF or Medicaid, plus refugee social services. Applied for through Income Support Division offices.
800-283-4465
Hours: Statewide call center Mon-Fri 7:00 am-6:30 pm
Where: 3088 32nd St Bypass, Suite A, Silver City, NM (map)
Who it's for: Refugees, asylees and other ORR-eligible immigrants living in NM. Since May 2025, Refugee Cash Assistance lasts only 4 months from eligibility (was 12). Cannot get other state cash aid or SSI at the same time; employable adults must register for work. SSN not required.
Bring: Immigration documents (I-94, asylum approval), ID, proof of income
Free
Gila Valley Library
Gila Valley Market - SNAP/EBT and Double Up Food Bucksconfirmed October 2026
Food · Benefits · 28 miles from Silver City
Year-round farmers market in Gila run with the library. Use your EBT card for food tokens (produce, meat, cheese, eggs) and get Double Up Food Bucks: spend $20 SNAP, get $20 more for fresh produce. WIC vouchers handed out on some dates.
575-535-4343
Hours: Fall hours: Wednesdays 10am-12pm. Year-round; closed Dec 24 and Dec 31.
Where: 412 NM-211, Gila, NM (map)
Who it's for: Anyone can shop. EBT tokens and Double Up match are for SNAP participants.
Bring: SNAP EBT card.
Walk in · Free · No ID needed
Mid-West New Mexico Community Action Program (MWNMCAP)
Catron County TEFAP commodities and emergency foodconfirmed October 2026
Food · Benefits · 95 miles from Silver City
Community action agency that brings USDA TEFAP commodities, emergency food and food vouchers to Catron County, and helps with SNAP and other applications; staff travel to Catron communities.
(575) 835-0899
Hours: Mon-Thu 8am-4pm (Socorro office); Catron by appointment
Where: Socorro, NM
Who it's for: Low-income Catron County residents (income limits apply)
Bring: ID, proof of income and address
Appointment · Free
Catron County Grassroots Behavioral Health Group
Catron County Wellness Center (drop-in center)not yet confirmed: call first
Mental health and crisis · Benefits · Phone, mail and internet · 100 miles from Silver City
Drop-in center with computers, phones and an exercise room. Staff help people apply for SNAP, unemployment, Social Security and other benefits. Classes during the year. Started to support people with mental health and substance use problems.
575-533-6075
Hours: Mon-Fri 10am-4pm
Where: 115-B Main Street, Reserve, NM (map)
Who it's for: Catron County residents.
Walk in · Free
Lutheran Family Services Rocky Mountains - Las Cruces
Refugee and asylee resettlement and support servicesconfirmed October 2026
Housing and rent help · Benefits · Jobs and training · Faith and community · 113 miles from Silver City
One of two NM refugee resettlement agencies. Helps refugees and people granted asylum with housing, jobs, English classes, cultural orientation and case management during their early years in the U.S. Has an office in Las Cruces.
575-265-0836
Where: 250 S. Main Street, Las Cruces, NM (map)
Who it's for: Refugees, asylees and others with qualifying humanitarian immigration status
Bring: Immigration documents (I-94, asylum grant), ID
Call first · Free
NM Health Care Authority - Developmental Disabilities Supports Division (Southwest Regional Office)
Regional office for DD Waiver and Mi Via services (serves Grant County)confirmed October 2026
Benefits · Seniors and disability · 113 miles from Silver City
Regional state office that oversees developmental disability waiver services in southwest New Mexico. Staff can explain the DD Waiver and Mi Via self-directed waiver, help families already in services, and point new applicants to intake.
575-528-5180
Hours: Business hours, Mon-Fri (call)
Where: 1170 N. Solano Dr., Suite G, Las Cruces, NM (map)
Who it's for: People of any age with an intellectual or developmental disability (or related condition) and their families in the southwest region
Bring: Any diagnosis records or school/medical evaluations you have; Medicaid card if enrolled
Call first · Free
The Ability Center for Independent Living (TACIL)
Independent living services and rep payeeconfirmed October 2026
Benefits · Seniors and disability · 113 miles from Silver City
Center for Independent Living serving Grant County: disability advocacy, peer mentoring, living-skills training, and Social Security representative payee. Small food pantry for disabled/55+.
575-526-5016
Hours: Weekdays; food pantry Mon-Thu (call first)
Where: 715 E Idaho Ave, Bldg 3E, Las Cruces, NM (map)
Who it's for: People with disabilities in Grant, Dona Ana, Luna, Sierra, Catron, Hidalgo counties
Bring: ID, disability info
Call first · Free
Sierra County Government
Sierra County Indigent Health Care (help paying medical bills)confirmed October 2026
Medical care · Benefits · 115 miles from Silver City
County fund that helps low-income Sierra County residents pay for hospital and other medical care when they cannot get Medicaid. Apply through the county Indigent Health Care Office.
575-894-6215
Hours: Mon-Fri 8am-5pm
Where: 1712 N. Date, Suite D, Truth or Consequences, NM (map)
Who it's for: Medically indigent adults (18+, or married/emancipated) who have lived in Sierra County at least 90 days and are not eligible for NM Medicaid. Income limit set by county ordinance.
Bring: Proof of Sierra County residence (90+ days), income, ID, medical bills; Medicaid denial if you have one.
Call first · Free
U.S. House of Representatives - New Mexico 2nd District Office
Casework help with stuck federal cases (Social Security, VA, IRS)confirmed October 2026
Benefits · ID and documents · Veterans · 115 miles from Silver City
The congressional office for Grant County helps constituents with problems at federal agencies such as Social Security, the VA and the IRS, for example a delayed Social Security card or benefits case. Needs a signed privacy release form.
575-323-6390
Where: 115 W. Griggs Ave., Las Cruces, NM (map)
Who it's for: Residents of New Mexico's 2nd Congressional District (includes Grant County) who already tried the agency and are stuck.
Bring: Signed privacy release form, agency letters or case numbers.
Call first · Free
Endeavors
Supportive Services for Veteran Families (SSVF) - El Pasoconfirmed October 2026
Emergency shelter · Housing and rent help · Benefits · Jobs and training · Veterans · 155 miles from Silver City
Helps very-low-income veterans who are homeless or about to lose housing with short-term emergency housing, rent and utility help, VA benefits and job help.
(833) 828-6439
Hours: Call to confirm
Where: 7500 Viscount (per 2021 release), El Paso, TX (map)
Who it's for: Low-income veterans and families who are homeless or at risk; proof of discharge status
Bring: DD-214; ID; proof of income
Call first · Free
Catholic Charities of Central New Mexico
Refugee Support programconfirmed October 2026
Housing and rent help · Benefits · Faith and community · 230 miles from Silver City
Wraparound support for refugee families after resettlement: basic needs, education help and connection to community, aimed at long-term self-sufficiency. Also offers low-cost immigration legal help (separate line 505-539-0274).
505-724-4670
Where: 2010 Bridge Blvd SW, Albuquerque, NM (map)
Who it's for: Refugee families (program based in Albuquerque)
Call first · Free
Heading Home
SOAR SSI/SSDI application helpconfirmed October 2026
Benefits · Seniors and disability · 235 miles from Silver City
SOAR-trained specialists help homeless clients apply for SSI/SSDI: interviews, gathering medical records, writing the SOAR medical summary report, going to SSA appointments, and filing reconsiderations. One of NM's main SOAR providers.
505-344-2323
Where: 2040 4th St NW, Albuquerque, NM (map)
Who it's for: Heading Home clients (Albuquerque) who are homeless/at risk with a serious mental illness, medical impairment or co-occurring disorder.
Bring: ID, list of doctors/clinics and treatment dates.
Call first · Free
Phoenix Rescue Mission
Transforming Lives Center for Men - short-term care and recoveryconfirmed October 2026
Emergency shelter · Food · Alcohol and drug recovery · Benefits · ID and documents · Faith and community · Hygiene and personal care · 300 miles from Silver City
Christian men's center offering 7-30 day short-term care (bed, meals, clothing, showers, case management) and a path into a year-long recovery program.
(602) 233-3000
Hours: Intake Mon-Fri 8am-4pm
Where: 1801 S 35th Ave, Phoenix, AZ (map)
Who it's for: Homeless men and men struggling with drugs or alcohol; voluntary
Bring: Photo ID if you have it
Walk in · Free
beWellnm (NM Health Insurance Exchange)
Health insurance enrollment helpconfirmed October 2026
Medical care · Benefits
State marketplace for low-cost health plans; free certified assisters help you compare plans, get tax credits, or get routed to Medicaid.
833-862-3935
Hours: Mon-Sat 7am-7pm (hours vary)
Where: 7601 Jefferson St NE, Suite 120, Albuquerque, NM (map)
Who it's for: NM residents without Medicaid/Medicare
Bring: ID, income info, immigration documents if applicable
Appointment · Free
Blue Cross and Blue Shield of New Mexico2 services
Care coordination and transition of careconfirmed October 2026
Medical care · Benefits · Seniors and disability
Assigns a BCBSNM staff person to coordinate medical, behavioral and long-term care, including complex case management and help when moving between hospital, nursing facility and home. Voluntary.
877-232-5518
Who it's for: BCBSNM Turquoise Care members.
Bring: Member ID.
Call first · Free
Turquoise Care member servicesconfirmed October 2026
Medical care · Benefits
Medicaid plan member line for finding providers, rides, care coordination and benefits.
866-689-1523 · 24/7: 855-662-7474
Hours: M-F 8am-5pm
Who it's for: BCBSNM Turquoise Care members
Bring: Member ID card
Call first · Free
Blue Cross Blue Shield of New Mexico (Turquoise Care)
Free Medicaid rides to medical appointments (BCBS members)confirmed October 2026
Medical care · Benefits · Transportation
Turquoise Care (Medicaid) members with BCBS can get free rides to covered medical, dental and behavioral health appointments through ModivCare. Book ahead; a 24/7 Ride Assist line handles rides home and after-hours trips.
866-913-4342
Hours: Statewide phone/online; booking Mon-Fri 8am-5pm; Ride Assist 24/7 at 866-418-9829
Who it's for: BCBS Turquoise Care members
Bring: Member ID number; appointment details
Call first · Free
findhelp.org (formerly Aunt Bertha)
Free online search for free or reduced-cost services by ZIP codeconfirmed October 2026
Housing and rent help · Food · Benefits · Utilities and bills
A national directory of free and low-cost programs (food, housing, bills, health, jobs, legal) searchable by ZIP code (88061). Listings can be texted or emailed to a client, and the site works in many languages. Some national and online programs show up h
Who it's for: Anyone.
Free
Internal Revenue Service
IRS individual help lineconfirmed October 2026
Benefits · Money and banking
IRS questions for individuals.
800-829-1040
Hours: 7am-7pm local time
Who it's for: Anyone
Call first · Free
Medicare (Centers for Medicare & Medicaid Services)
Medicare questions, plan help and Extra Help referralsconfirmed October 2026
Medical care · Benefits · Seniors and disability
Official Medicare line for questions about coverage, enrolling, finding plans and replacement Medicare cards. For free one-on-one counseling, ask NM Aging & Long-Term Services for a SHIP counselor (800-432-2080).
800-633-4227
Hours: Statewide phone/online; 24/7
Who it's for: People 65+ or on SSDI 24+ months
Bring: Medicare number
Call first · Free
Molina Healthcare of New Mexico4 services
Care coordinationconfirmed October 2026
Medical care · Benefits
Care coordinators for Molina Medicaid members with medical, behavioral and long-term-care needs; ask about community resources and housing referrals.
844-862-4543
Hours: Mon-Fri 8am-5pm MST
Who it's for: Molina Turquoise Care members.
Bring: Member ID.
Call first · Free
Housing stability assistance: help with rent, mortgage or deposit for Molina Medconfirmed October 2026
Housing and rent help · Benefits
Molina's 2026 Turquoise Care extra benefits include money toward rent or mortgage payments and housing deposits to help a member stay housed. It needs prior approval and has limits. Molina members should ask their care coordinator.
844-862-4543
Hours: Member Services Mon-Fri 8am-5pm MST
Who it's for: Members of Molina's Turquoise Care (NM Medicaid) plan with a housing need; prior authorization and a benefit limit apply.
Bring: Medicaid/Molina member ID card, lease or bill.
Call first · Free
Member services, including how to book Medicaid ridesconfirmed October 2026
Medical care · Benefits · Transportation
Molina Turquoise Care members call member services to arrange free rides to covered appointments and get other plan help.
844-862-4543
Hours: Statewide phone/online; Mon-Fri 8am-5pm
Who it's for: Molina Turquoise Care members
Bring: Member ID
Call first · Free
Turquoise Care member servicesconfirmed October 2026
Medical care · Benefits
Medicaid plan member line for finding providers, rides and benefits.
844-862-4543
Hours: Weekdays
Who it's for: Molina Turquoise Care members
Bring: Member ID card
Call first · Free
National Council on Aging - BenefitsCheckUp2 services
Free online screening for senior benefitsconfirmed October 2026
Benefits · Seniors and disability
Online questionnaire that lists the federal, state and private programs an older adult may qualify for (Medicare Savings Programs, Extra Help, SNAP, LIHEAP, drug and dental help) with how to apply.
Hours: Online 24/7
Who it's for: Built for adults 55+ and younger people with disabilities on Medicare; anyone can screen for someone else.
Bring: Income, expenses and list of medicines.
Free
Online screener for senior benefits (food, health, utilities, money)confirmed October 2026
Benefits · Seniors and disability
Free online questionnaire that shows older adults and people with disabilities which federal, state and local benefits they may qualify for (SNAP, Medicare Savings, LIHEAP, Extra Help, etc.) and how to apply.
Who it's for: Mainly adults 55+ and people with disabilities
Free
NeedyMeds
Prescription assistance program search and free drug discount cardconfirmed October 2026
Medical care · Benefits
Free website and helpline listing drug-company patient assistance programs, low-cost clinics and a free drug discount card. Helpful for people without insurance or with high copays.
800-503-6897
Hours: Online 24/7; helpline Mon-Fri 9am-5pm ET
Who it's for: Anyone
Bring: List of your medicines
Call first · Free
New Mexico Center on Law and Poverty
Help with SNAP, Medicaid and TANF problems and wage claimsconfirmed October 2026
Benefits · Legal help, courts and re-entry
Statewide advocacy law office that fixes problems in the benefits system. Can answer some questions about Medicaid, SNAP and cash assistance denials or cutoffs, small-loan issues and sometimes wage theft. Mostly policy work, so individual help is limited.
505-255-2840
Hours: Statewide phone/online; weekday business hours
Where: 301 Edith Blvd NE, Albuquerque, NM (map)
Who it's for: Low-income New Mexicans with benefits or wage problems
Bring: Benefit notices or denial letters
Call first · Free
New Mexico Crime Victims Reparation Commission
Money to help crime victims with medical, counseling, funeral and lost wage costconfirmed October 2026
Domestic and sexual violence · Benefits · Legal help, courts and re-entry · Money and banking · Death and burial
State fund that repays crime victims for costs not covered elsewhere, such as medical and counseling bills, lost wages, funeral costs and relocation after violent crime. Apply within two years of the crime.
800-306-6262
Hours: Statewide phone/online; weekday business hours
Where: Albuquerque (address shared by phone)
Who it's for: Victims of violent crime in New Mexico and their families
Bring: Police report number, bills and receipts
Free
New Mexico Health Care Authority - SNAP Employment & Training
SNAP E&T: job search help, training, work experience, apprenticeships for SNAP rconfirmed October 2026
Benefits · Jobs and training
Free program for SNAP (food stamp) recipients that pairs people with a case manager for job search training, work experience, education, pre-apprenticeships and apprenticeships. Hours count toward SNAP work requirements, which helps people keep their bene
(800) 283-4465
Who it's for: SNAP recipients ages 18-64, especially able-bodied adults subject to work requirements.
Bring: SNAP case information, photo ID.
Call first · Free
New Mexico Legal Aid - Low Income Taxpayer Clinic
Free help with IRS and state income tax disputesconfirmed October 2026
Benefits · Legal help, courts and re-entry
Lawyers represent low-income people in disputes with the IRS, such as a denied Earned Income Credit, a notice of deficiency, collections or levies, and related state tax problems. Does not prepare tax returns.
833-545-4357
Hours: Statewide phone/online; intake Mon-Thu (hours vary, morning is safest)
Who it's for: Low-income taxpayers (based on household size and income)
Bring: All IRS or state tax letters and the tax returns involved
Call first · Free
NM Aging & Long-Term Services - Aging and Disability Resource Center (ADRC)
Senior and disability help line (Medicare/SHIP counseling)confirmed October 2026
Benefits · Seniors and disability
Statewide ADRC: senior services, Medicare counseling (SHIP), long-term care options.
800-432-2080
Hours: Mon-Fri 7:45am-5pm
Who it's for: Anyone
Call first · Free
NM Aging and Long-Term Services - Aging & Disability Resource Center
Aging & Disability Resource Centerconfirmed October 2026
Benefits · Seniors and disability
A state helpline for seniors and people with disabilities about Medicare, in-home care, waivers and long-term care.
1-800-432-2080
Hours: Weekdays
Who it's for: Seniors, people with disabilities and caregivers
Call first · Free
NM Aging and Long-Term Services Dept - SHIP
Free Medicare counseling (SHIP)confirmed October 2026
Benefits · Seniors and disability
Unbiased counselors explain Medicare, Part D drug plans and Medigap, and screen for Medicare Savings Programs and Extra Help.
800-432-2080
Hours: Weekdays
Where: 2550 Cerrillos Rd, Santa Fe, NM (map)
Who it's for: People with Medicare and caregivers
Bring: Medicare card, list of medicines
Appointment · Free
NM Children, Youth and Families Department (CYFD)
Fostering Connections (extended foster care and aging-out support, 18-26)confirmed October 2026
Housing and rent help · Benefits · Children, youth and families
Voluntary help for young people leaving foster care: extended foster care to 21, housing programs, Medicaid, tuition waivers, education vouchers and start-up funds. Youth who left can re-enter.
Hours: State office hours
Where: Santa Fe, NM
Who it's for: Young people currently in NM foster care or who left foster care at 18 or older, up to age 26 (extended foster care 18-21)
Bring: ID; foster care history if known
Call first · Free
NM Department of Health - HIV Services Program
HIV medication (ADAP) and insurance premium/copay helpconfirmed October 2026
Medical care · Benefits
State program that pays for HIV medicines, private insurance premiums and copays, and other support for people living with HIV, through enrollment with a case manager in the HIV Services Provider Network (in SW NM: DOH Community Collaborative Care in Las
505-500-9741
Where: Santa Fe, NM
Who it's for: NM residents with HIV and income under 400% of poverty
Bring: Proof of HIV status from a provider, proof of NM physical address (not PO box), income, insurance info
Call first · Free
NM Department of Veterans Services - Women Veterans Program
State Women Veterans Program (benefits help and referrals)confirmed October 2026
Benefits · Veterans
State office that is the first point of contact for women veterans in NM. Connects them with state and federal benefits and with help for housing, childcare, legal problems, jobs, PTSD and military sexual trauma.
505-372-9106
Where: 4801 Indian School Road NE, Bldg 2, Suite 2, Albuquerque, NM (map)
Who it's for: Women living in NM who served in the military (benefits depend on discharge and service)
Call first · Free
NM Department of Workforce Solutions - Unemployment Insurance
File for unemployment benefitsconfirmed October 2026
Benefits · Jobs and training
Apply for unemployment after losing a job through no fault of your own, and certify weekly. Silver City job center staff can help with computer access.
877-664-6984
Hours: Statewide phone/online; Mon-Fri 8am-4:30pm
Who it's for: Workers who lost a job and have recent covered wages
Bring: SSN, employer names and dates for last 18 months, bank info
Call first · Free
NM Department of Workforce Solutions - Unemployment Insurance Operations Center
Unemployment claims lineconfirmed October 2026
Benefits · Jobs and training
File or ask about unemployment insurance claims.
877-664-6984
Hours: Mon-Fri 8am-4:30pm
Who it's for: Anyone
Call first · Free
NM Health Care Authority - DDSD Pre-Service Intake Bureau
Apply for the DD Waiver or Mi Via waiver (developmental disabilities)confirmed October 2026
Benefits · Seniors and disability
Statewide intake office that takes applications for the Developmental Disabilities (DD) Waiver and Mi Via self-directed waiver and tracks applicants on the Central Registry. The state reports it has ended the long DD waitlist and now makes rolling allocat
505-630-9555
Hours: Mon-Fri business hours
Where: Albuquerque, NM
Who it's for: New Mexicans with an intellectual or developmental disability that began before age 22 (or a related condition); must meet Medicaid financial rules
Bring: Application packet; proof of diagnosis (psychological or medical evaluation); ID and proof of NM residency
Call first · Free
NM Health Care Authority - JUST Health Plus
Medicaid reentry services before release from jail/prisonconfirmed October 2026
Medical care · Benefits · Legal help, courts and re-entry
Medicaid program giving people in NM prisons, participating county jails and youth facilities case management, addiction medication (MOUD) and a 30-day supply of medicines at release, starting up to 90 days before release, with a warm hand-off to an MCO c
Who it's for: Medicaid-eligible adults and youth in participating facilities nearing release.
Free
NM Health Care Authority - Medicaid
Medicare Savings Programs (QMB, SLMB, QI)confirmed October 2026
Medical care · Benefits · Seniors and disability
State programs that pay the Medicare Part B premium (about $200 a month back in the Social Security check) and, for QMB, also Medicare deductibles and copays. One application places you in the right level. New Mexico has no asset test.
800-283-4465
Hours: Mon-Fri business hours
Who it's for: On Medicare with income under about 135% of poverty (QMB lowest, QI highest).
Bring: Medicare card, ID, proof of income.
Call first · Free
NM Health Care Authority - Turquoise Care Value-Added Services chart
Compare the extra benefits each Medicaid plan gives (flex funds, free phones, prconfirmed October 2026
Housing and rent help · Benefits · Transportation · Phone, mail and internet
Each of the four NM Medicaid plans (BCBS, Molina, Presbyterian, UnitedHealthcare) offers extras on top of regular Medicaid. The 2026 chart shows rent and deposit help, pre-tenancy help with IDs, application fees and utilities, flex funds for non-medical n
Who it's for: People enrolled in NM Medicaid (Turquoise Care). Many extras need prior approval and have limits.
Call first · Free
NM Health Care Authority - YES New Mexico Connect
Online benefits portal and resource finderconfirmed October 2026
Benefits · Phone, mail and internet
A state website to apply for SNAP, Medicaid, cash help and LIHEAP, and to search for food pantries, medical care and rides nearby.
Hours: 24/7 online
Who it's for: Anyone
Free
NM Taxation and Revenue Department2 services
Low Income Comprehensive Tax Rebate: cash refund even with little or no incomeconfirmed October 2026
Benefits · Money and banking
Low-income New Mexico residents can get a rebate by filing a state return (PIT-1 with Schedule PIT-RC), even if they owe no tax and had no job. The size of the rebate depends on income and household size. Clients can file through a free VITA or Tax-Aide s
866-285-2996
Who it's for: NM residents with modified gross income of $36,000 or less (2024-2025 forms). Can't be claimed as someone else's dependent. Must not have been in jail or prison for the full year.
Bring: ID, Social Security card or ITIN, any income papers (W-2, SSA-1099), a NM address. Free tax sites can file for people with zero income.
Free
Tax call center (state income tax, rebates)confirmed October 2026
Benefits · Money and banking
State tax questions, low-income rebates, Working Families credit, unclaimed property.
866-285-2996
Hours: Mon-Fri 8am-4:30pm
Who it's for: Anyone
Call first · Free
Patient Advocate Foundation
Free case management for serious or chronic illnessconfirmed October 2026
Medical care · Benefits
Free one-on-one case managers help people with serious illness deal with insurance denials, medical bills, finding treatment, and living costs, and connect them to aid funds.
800-532-5274
Hours: Mon-Fri 8:30am-5:00pm ET
Who it's for: U.S. citizen or permanent resident with a chronic, life-threatening or debilitating diagnosis and current or recent treatment.
Bring: Diagnosis information, insurance cards, bills or denial letters.
Call first · Free
Presbyterian Health Plan3 services
Care Coordination teamconfirmed October 2026
Medical care · Benefits · Seniors and disability
Medicaid care coordinators for Presbyterian members with chronic, complex physical or behavioral health needs: in-home needs assessment, care plan, help staying out of the ER and connecting to community programs. Local line 505-923-8858.
866-672-1242
Hours: Mon-Fri 8am-5pm
Who it's for: Presbyterian Turquoise Care (Medicaid) members.
Bring: Medicaid member ID.
Call first · Free
Free Medicaid rides to medical appointments (Presbyterian members)confirmed October 2026
Medical care · Benefits · Transportation
Presbyterian Turquoise Care members can schedule free non-emergency rides to covered appointments through ModivCare, 24 hours a day. Book at least 48 hours ahead; same-day rides only for urgent care.
855-774-7737
Hours: Statewide phone/online; 24/7
Who it's for: Presbyterian Turquoise Care members
Bring: Member ID number; appointment details
Call first · Free
Turquoise Care member servicesconfirmed October 2026
Medical care · Benefits
Medicaid plan member line for finding providers, rides, PresRN nurse line and benefits.
888-977-2333
Hours: M-F 8am-6pm
Who it's for: Presbyterian Turquoise Care members
Bring: Member ID card
Call first · Free
SHARE New Mexico
Online resource directory and navigatorconfirmed October 2026
Benefits · Faith and community
A statewide website listing local services; a navigator can call you back to help find help.
505-552-2147
Hours: Weekdays
Who it's for: Anyone
Call first · Free
Social Security Administration4 services
Medicare Extra Help (Part D low-income subsidy)confirmed October 2026
Medical care · Benefits · Seniors and disability
Lowers Medicare drug plan premiums and copays for people with limited income; automatic for SSI and Medicaid recipients.
800-772-1213
Hours: Weekdays
Who it's for: People with Medicare and limited income/resources
Bring: Bank statements, income records
Call first · Free
National line (benefits, SSI, replacement card)confirmed October 2026
Benefits · ID and documents · Seniors and disability
SSA national line (TTY 800-325-0778): SSI/SSDI, retirement, Medicare help. Replacement SS card is free: adult US citizens with a NM license or ID can order online at ssa.gov/myaccount; others start online and finish at Las Cruces in 45 days.
800-772-1213
Hours: Mon-Fri 8am-7pm local time; online 24/7
Who it's for: Anyone
Bring: Social Security number; for online card: my Social Security account (Login.gov or ID.me) and NM driver's license or state ID; no name, birth date or other changes.
Call first · Free
Report a death and $255 lump-sum death paymentconfirmed October 2026
Benefits · Death and burial
One-time $255 payment to a surviving spouse (or certain children) of a worker with enough Social Security credits. Reporting the death also starts survivor benefits and stops checks that would have to be paid back.
1-800-772-1213
Hours: Mon-Fri 8am-7pm local time
Who it's for: Surviving spouse who lived with the deceased or was getting benefits on their record; otherwise a child eligible for benefits on the record
Bring: Deceased's Social Security number, death certificate, your ID
Call first · Free
Representative Payee Program: get, change or appeal a payeeconfirmed October 2026
Benefits · Seniors and disability · Money and banking
SSA appoints a payee (person or organization) when a beneficiary can't manage benefits. A beneficiary can ask SSA to change payees, appeal the need for a payee within 60 days, or show (doctor's statement, court order) they can now manage their own money.
800-772-1213
Hours: Mon-Fri 8am-7pm (national line)
Who it's for: Anyone receiving SSI/SSDI/Social Security, and people who want to serve as payee.
Bring: ID, Social Security number; new payee needs SSA-11; evidence of capability if asking to self-manage.
Call first · Free
Social Security Administration - Las Cruces office (serves Grant County)
SSI, disability, retirement and replacement Social Security cardsconfirmed October 2026
Benefits · ID and documents · Seniors and disability
Nearest Social Security office for Grant County (no SSA office in Silver City). SSI, disability, retirement, Medicare help and replacement SS cards (free). Card is mailed, not given same day. Call first; many things can be done by phone or online.
866-563-9294
Hours: Mon-Fri 9:00-4:00
Where: 2141 Summit Ct., Las Cruces, NM (map)
Who it's for: Anyone with a Social Security issue
Bring: Unexpired photo ID (NM ID, license or passport; if none, ask about Medicaid/insurance card, school, employee or military ID). Proof of citizenship if never shown before. For disability: doctors, medicines, work history.
Call first · Free
Social Security Administration - Office of the Inspector General
Report payee misuse or Social Security fraudconfirmed October 2026
Benefits · Legal help, courts and re-entry
Online reporting of a representative payee who misuses a beneficiary's money, plus scam reports about fake Social Security calls.
Who it's for: Anyone.
Bring: Names, SSN if known, dates and what happened.
Free
Social Security Administration - Ticket to Work Help Line
Free work help and benefits counseling (WIPA) for SSI/SSDI recipientsconfirmed October 2026
Benefits · Jobs and training · Seniors and disability
Free federal program that helps people on SSI or SSDI go to work without losing needed benefits too fast. The help line explains Ticket to Work, connects you to job services, and refers you to a Work Incentives Planning and Assistance (WIPA) benefits coun
866-968-7842
Hours: Mon-Fri 8am-8pm Eastern
Who it's for: People ages 18-64 receiving SSI or SSDI; WIPA counseling is for those working, with a job offer, or job hunting
Call first · Free
U.S. Department of Veterans Affairs2 services
VA benefits hotlineconfirmed October 2026
Benefits · Veterans
Disability, pension, education and burial benefits.
800-827-1000
Hours: Mon-Fri 8am-9pm ET
Who it's for: Anyone
Call first · Free
Veterans burial allowance and plot allowance (incl. unclaimed veterans)confirmed October 2026
Benefits · Veterans · Death and burial
VA pays part of burial and funeral costs for eligible veterans (about $1,032 burial plus $1,032 plot allowance for deaths on or after Oct 1, 2026), and pays whoever buries an unclaimed veteran. Can also cover transport to a national cemetery.
1-800-827-1000
Hours: Phone Mon-Fri 8am-9pm Eastern
Who it's for: Whoever paid the funeral costs (family, friend, funeral home or organization) for a veteran not dishonorably discharged who died of a service-connected cause, under VA care, or while getting VA pension/compensation, among other conditions
Bring: Death certificate, funeral receipts, veteran's discharge papers
Call first · Free
U.S. Department of Veterans Affairs - Women Veterans Call Center
Call, text or chat line for women veteransconfirmed October 2026
Benefits · Veterans
Women veterans (and those calling for them) can get help enrolling in VA care, making appointments, understanding eligibility and disability ratings, and learning about other VA benefits, and get connected to the local women's health contact.
855-829-6636 · 24/7: 988
Hours: Mon-Fri 8am-10pm, Sat 8am-6:30pm Eastern
Who it's for: Women veterans, families and caregivers
Call first · Free
UnitedHealthcare Community Plan (Turquoise Care)
Free Medicaid rides to medical appointments (UHC members)confirmed October 2026
Medical care · Benefits · Transportation
UHC Turquoise Care members can book free rides to covered appointments. Call at least 3 business days ahead for local trips and 2 weeks ahead for long-distance trips (e.g., Albuquerque or Las Cruces specialists).
877-236-0826
Hours: Statewide phone/online; Mon-Fri 8am-5pm
Who it's for: UHC Turquoise Care members
Bring: Member ID; appointment details
Call first · Free
UnitedHealthcare Community Plan of New Mexico
Turquoise Care member services and 24/7 nurse lineconfirmed October 2026
Medical care · Benefits
Medicaid plan member line for finding doctors, rides and benefits; 24/7 nurse line for health questions.
877-236-0826 · 24/7: 833-890-3050
Hours: M-F 8am-5pm; nurse line 24/7
Who it's for: UHC Turquoise Care members
Bring: Member ID card
Call first · Free
USAGov (U.S. General Services Administration) - Benefit Finder
Federal benefit finder: answer questions to see which government benefits and ficonfirmed October 2026
Benefits · Money and banking
The official federal tool replaced benefits.gov. You choose categories (death, disabilities, disasters, food, health, housing and utilities, jobs, military and veterans, retirement, welfare and cash help) and it lists federal benefits you may qualify for,
844-872-4681
Who it's for: Anyone.
Free
Is your organization listed? We email each organization a private link to check and update its own listing. Need a new link, or want to be added? Use this form, call 575-388-5071, or email randy@silvercitygospelmission.org.
Gaps in our services

Some help people need still isn't available in Grant County, like inpatient detox, a local public defender office, and help applying for disability. See the list, and tell us if your organization can help fill one, or if you know of help we've missed.

See where Grant County needs more help →
Work with us
📞 We need volunteers to keep this guide up to date

Phone numbers, hours and services change all the time. Volunteers call each place to make sure its listing is still right, so no one makes a trip for nothing. You can do it from home, on your own schedule. An hour a week makes a real difference.

Help from home →
For other organizations: this directory is free to use and share. Download the whole directory (spreadsheet, updated live). Please credit the Silver City Gospel Mission, and remember that hours and services change: call ahead before sending someone.
Kept by the Silver City Gospel Mission · 111 S. Texas St., Silver City, NM 88061 · 575-388-5071 · Updated October 28, 2026. Information comes from the providers themselves, public sources and our staff. It is offered as a help, not a guarantee; please call ahead.