Someone fell, hit their head, or may have a broken bone
Use when someone falls, is hit in the head, or hurts an arm, leg, neck or back, including an older person who fell and can't get up.
In danger right now: call 911. Crisis or thoughts of suicide: call or text 988. Not sure where to start? Call the Silver City Gospel Mission: 575-388-5071. Police, fire or sheriff, not an emergency: 575-388-8840 (Central Dispatch). Print our list of phone numbers →
These are the same steps our staff use when they help someone. "They" means the person who needs help: you, or someone you are helping. Go in order, and call ahead when you can.
1Don't move them if the neck or back might be hurt
If they fell from high up, were in a crash, or have neck or back pain, numbness or tingling, keep them still and call 911.
Keep their head and neck still by holding it gently in the position you found it.
Only move them if they are in danger, like fire or traffic.
This guide is general information only, not medical, legal or other professional advice. Places and rules change, so please call before you go. In an emergency, call 911; in a mental health crisis, call or text 988. Disclaimer
Know a better way? Is something out of date?
If a number or place here is wrong, you know a better resource, or you know a better way to help, tell us. We automatically check reliable sources and update supported routine details. Unclear changes and safety guidance go to our staff for review.
📞 We need volunteers to keep this guide up to date. You can help from home, an hour a week. See how →
Questions, or want someone to walk through this with you? The Silver City Gospel Mission, 111 S. Texas St., Silver City, 575-388-5071, weekdays 9:00am-1:45pm. Everyone is welcome.