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Needs a disabled parking placard or has a service animal question

Use when someone needs a disabled parking placard, or has a question about a service animal or emotional support animal (shelters, stores, housing, or the Mission).

In danger right now: call 911. Crisis or thoughts of suicide: call or text 988. Not sure where to start? Call the Silver City Gospel Mission: 575-388-5071. Police, fire or sheriff, not an emergency: 575-388-8840 (Central Dispatch). Print our list of phone numbers → · Food pantry calendar → · Free meals calendar → · Getting there: bus and rides →
These are the same steps our staff use when they help someone. "They" means the person who needs help: you, or someone you are helping. Go in order, and call ahead when you can.
In this guide
  1. Find out which question it is
  2. Get a disabled parking placard
  3. Service animal rules (ADA)
  4. Shelters, housing and the Mission

1Find out which question it is

You can ask"Do you need a parking placard, or is this about an animal that helps you?"
You can say"Let's find the right answer and the right form."

2Get a disabled parking placard

A New Mexico resident can get a placard if they cannot walk 100 feet without resting, or need a cane, brace, crutch, wheelchair or other help to walk.
NM Motor Vehicle Division
Disabled parking placard (form MVD-10383)
Website ↗
Step 1: Get form MVD-10383 from the MVD website or an MVD office.
Step 2: A licensed physician (doctor) fills out and signs their part. Ask at the doctor visit.
Step 3: Take the original signed form (no copies) to the MVD office.
NM Motor Vehicle Division - Silver City field office
State ID and driver's license
1-888-683-4636
1876 Hwy 180 E., Silver City · Mon-Fri 8am-12pm and 1pm-4pm (state field office hours; call to confirm)
Website ↗

3Service animal rules (ADA)

A service animal is a dog trained to do a task for a person's disability, like guiding, alerting or helping during a seizure.
Staff may ask only two questions: "Is the dog needed because of a disability?" and "What task is it trained to do?"
No vest, ID card or online certificate is needed or required.
U.S. Department of Justice - ADA Information Line
ADA questions, including service animal rules
800-514-0301
· Mon-Fri
Website ↗

4Shelters, housing and the Mission

U.S. Department of Housing and Urban Development (HUD) - Fair Housing
Housing discrimination hotline and complaints
800-669-9777
Website ↗
NM Governor's Commission on Disability
Disability information, referral and ADA/accessibility help
877-696-1470
491 Old Santa Fe Trail, Santa Fe
Website ↗
Disability Rights New Mexico
Free advocacy and legal help for people with disabilities
800-432-4682
3916 Juan Tabo Blvd NE, Albuquerque · Statewide phone/online; weekday business hours
Website ↗

More help like this

A senior (55+ or 60+) needs helpUse when an older guest (55 or older) needs food, help at home, Medicare help, or may not be safe.A senior or disabled adult is being neglected, abused or taken advantage ofUse when an older or disabled adult is being hurt, neglected, left without care, or someone is taking their money or property.An older person seems confused, lost or wanderingUse when an older adult seems lost or confused, can't say where they live, or is wandering outside alone, maybe because of dementia or a medical problem.Caring for an aging parent, or a senior who can't get outUse when an older person can't manage at home, can't get out, is alone, or their family caregiver needs help.Needs a wheelchair, walker or other medical equipmentUse when someone needs a wheelchair, walker, shower chair, hearing or communication device, or other equipment to live safely.Can't hear well, needs hearing aids, or is deafUse when someone has hearing loss, needs hearing aids or an amplified phone, or is deaf and needs an interpreter.

See all guides in Family, seniors and veterans →

This guide is general information only, not medical, legal or other professional advice. Places and rules change, so please call before you go. In an emergency, call 911; in a mental health crisis, call or text 988. Disclaimer

Know a better way? Is something out of date?

If a number or place here is wrong, you know a better resource, or you know a better way to help, tell us. We automatically check reliable sources and update supported routine details. Unclear changes and safety guidance go to our staff for review.

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Print these steps · Find more places to get help · Hours and numbers change; please call ahead. Something wrong? Tell us
Questions, or want someone to walk through this with you? The Silver City Gospel Mission, 111 S. Texas St., Silver City, 575-388-5071, weekdays 9:00am-1:45pm. Everyone is welcome.