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Needs adult diapers, catheters or ostomy supplies

Use when someone needs adult diapers (briefs), pads, catheters, or ostomy bags and wafers, and cannot afford them or has run out.

In danger right now: call 911. Crisis or thoughts of suicide: call or text 988. Not sure where to start? Call the Silver City Gospel Mission: 575-388-5071. Police, fire or sheriff, not an emergency: 575-388-8840 (Central Dispatch). Print our list of phone numbers → · Food pantry calendar → · Free meals calendar → · Getting there: bus and rides →
These are the same steps our staff use when they help someone. "They" means the person who needs help: you, or someone you are helping. Go in order, and call ahead when you can.
In this guide
  1. Find out what they need
  2. Today: what the Mission can give
  3. Get supplies paid by Medicaid
  4. Ostomy supplies without insurance
  5. Keeping supplies safe without a home

1Find out what they need

You can ask"What supplies do you use, and how many a day? How many do you have left?"
You can ask"Do you have Medicaid or Medicare? Do you have a doctor?"
You can say"This is common and nothing to be ashamed of. Let's get you what you need."
Can't pass urine at all, or a stoma that is black, purple or bleeding a lot, needs care now. Go to the emergency room or call 911.

2Today: what the Mission can give

At the Gospel MissionAsk staff for a hygiene kit (wipes, soap and other basics).
At the Gospel MissionShowers and laundry help people stay clean and healthy (sign-up 9:30-11:00).
At the Gospel MissionClothing bank for a change of clothes (2 visits every 30 days).

3Get supplies paid by Medicaid

NM Medicaid can pay for incontinence supplies, catheters and ostomy supplies when a doctor prescribes them for a medical condition and the health plan approves first (prior approval).
Hidalgo Medical Servicesnot yet confirmed: call first
Silver City Community Health Center: Primary medical care
575-800-1467
1007 N. Pope St., Silver City · Mon-Fri 7:00 am-6:00 pm
Aeroflow Urology
Incontinence supplies mailed free through Medicaid (briefs, pads, underpads)
844-276-5588
· Mon-Fri 8am-6pm Eastern
Blue Cross and Blue Shield of New Mexico
Turquoise Care member services
866-689-1523 · 24/7: 855-662-7474
· M-F 8am-5pm
Presbyterian Health Plan
Turquoise Care member services
888-977-2333
· M-F 8am-6pm
UnitedHealthcare Community Plan of New Mexico
Turquoise Care member services and 24/7 nurse line
877-236-0826 · 24/7: 833-890-3050
· M-F 8am-5pm; nurse line 24/7
Molina Healthcare of New Mexico
Turquoise Care member services
844-862-4543
· Weekdays

4Ostomy supplies without insurance

Osto Group
Donated ostomy supplies for uninsured people (pay shipping only)
561-203-5886
· Mon-Thu 9am-4pm, Fri 9am-noon Eastern
United Ostomy Associations of America (UOAA)
Ostomy information line and support group finder
800-826-0826
· Mon-Fri 9am-3pm Eastern

5Keeping supplies safe without a home

At the Gospel MissionThe case worker can help plan where to store supplies and where to change safely.
Catron County Cares
Medical equipment and supplies (beds, commodes, adult diapers)
505-451-4586
Quemado

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This guide is general information only, not medical, legal or other professional advice. Places and rules change, so please call before you go. In an emergency, call 911; in a mental health crisis, call or text 988. Disclaimer

Know a better way? Is something out of date?

If a number or place here is wrong, you know a better resource, or you know a better way to help, tell us. We automatically check reliable sources and update supported routine details. Unclear changes and safety guidance go to our staff for review.

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Print these steps · Find more places to get help · Hours and numbers change; please call ahead. Something wrong? Tell us
Questions, or want someone to walk through this with you? The Silver City Gospel Mission, 111 S. Texas St., Silver City, 575-388-5071, weekdays 9:00am-1:45pm. Everyone is welcome.