These are the same steps our staff use when they help someone. "They" means the person who needs help: you, or someone you are helping. Go in order, and call ahead when you can.
1Call 911 for these danger signs
Call 911 if they have trouble breathing, blue or gray lips, a seizure, or you can't wake them up.
Also call 911 for a stiff neck with fever, a purple or dark rash that doesn't fade when pressed, or confusion.
911 (Grant County Regional Dispatch)
Emergency: police, fire, ambulance
911
Silver City · 24/7
A baby under 3 months with a temperature of 100.4 F or higher needs a doctor right away. Go to the ER.
Gila Regional Medical Center
Emergency room
575-538-4000 · 24/7:
911
1313 E. 32nd St., Silver City · 24/7
2Call a nurse line (free, 24 hours)
A nurse can help decide if they need the ER tonight or can wait for a clinic.
Hidalgo Medical Servicesnot yet confirmed: call first
Call4Health: After-hours nurse advice line
855-742-3400
· After hours
UnitedHealthcare Community Plan of New Mexico
Turquoise Care member services and 24/7 nurse line
877-236-0826 · 24/7:
833-890-3050
· M-F 8am-5pm; nurse line 24/7
You can ask"How old are they? How high is the fever? How long has it lasted? Are they drinking and peeing?"
3Keep them comfortable
Give small sips of water or other clear fluids often.
Dress them in light clothes. Use one light blanket. Don't bundle them up.
Let them rest in a cool, quiet place.
Don't put them in a cold bath or rub them with alcohol.
Never give aspirin to a child or teen.
4Get care soon if
A child under 2 has a fever for more than 1 day, or an older child for more than 3 days.
An adult has a fever of 103 F or higher, or a fever lasting more than 3 days.
They are not peeing, have a dry mouth, or cry with no tears.
They seem to be getting worse, not better.
Silver Health CARE
Urgent care (walk-in)
575-538-2981
1600 E 32nd St, Silver City · Urgent care Tue-Fri 9am-5pm, Sat 9am-3pm (closed Sun-Mon); clinic Mon-Fri 8-5
Hidalgo Medical Servicesnot yet confirmed: call first
Tranquil Skies Community Health Center: Same-day medical appointments
575-388-4412
1318 E 32nd St, Silver City · Medical Tue-Fri 7am-5pm; BH Mon-Fri 8am-5pm (closed 12-1)
5After the emergency
If they have no doctor or insurance, see the guide "Sick, out of medicine, or has no doctor or insurance".
More help like this
Someone collapsed, isn't breathing, or won't wake upUse when someone falls down and won't respond, isn't breathing normally, is only gasping, or is found unconscious on the ground, in a doorway or in a car.Someone is bleeding badlyUse when someone has a deep cut, stab or gunshot wound, or blood is spurting, pooling or soaking through clothes or bandages.Sick, out of medicine, or has no doctor or insuranceUse when someone is sick or hurt, has run out of medicine, or has no doctor or health insurance.Someone is chokingUse when someone can't breathe, talk or cough because food or something is stuck in their throat, or is holding their throat. Includes babies and children.Leaving the hospital with nowhere to goUse when someone is being discharged from the hospital or a treatment program and has no home or no one to care for them.Someone may be having a stroke or heart attackUse when someone suddenly has a drooping face, a weak arm, trouble speaking, or chest pain or pressure, shortness of breath, or cold sweat.
See all guides in Emergency and first aid →
This guide is general information only, not medical, legal or other professional advice. Places and rules change, so please call before you go. In an emergency, call 911; in a mental health crisis, call or text 988. Disclaimer
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Questions, or want someone to walk through this with you? The Silver City Gospel Mission, 111 S. Texas St., Silver City,
575-388-5071, weekdays 9:00am-1:45pm. Everyone is welcome.